This "exchange glitch" is nothing like defiance used to be.

[nick145]

In all the tickets I have submitted (which has been many) I have NEVER gotten that response. If I get linked somewhere, I get responses back on tickets. If you woul like to address the part where I said you could also pm them here please do, I know that way works as well.

And I'm so sure they mean "everyone go and post a complaining thread about ONE issue!" For every time something pops up. No? No. I'm sure the meaning is more along the lines of PM a dev here and go that road, not the one everyone does

I can send you screen shots of dozens of tickets where I have received that copy and paste response. However it displays my full name, and I don't feel like modifying nearly 3 dozen images. Can you take my word for it or do you need proof?

[mcshulte]

So your saying because it's better now than it was no one should complain, that's ridiculous!

When a purchase is made in a game or a shop you are taking the company supplying said items word that it is as advertised and working, when that item isn't what it was supposed to be or broken you have a right to complain.

Lately we've had paid for weapons in t4 lock boxes, the same premium and elite boxes accidentally switched for a whole event, bundles that don't drop all the items paid for and the rigs on said bundle actually broken and now the exchange!

Trion make money from this game and should have a better testing system in place to catch all this before release, this is what will stop a large amount of the complaints not a post on a forum telling ppl to get over it or move on.

I didn't say stop complaining all together, but rather be more constructive than some toddler throwing cereal letters into a tornado.

[nick145]

No one is telling you not to complain but do it in a professional manner. People tend to ignore unintelligible posts as it's too much work to read it. I don't care to sort through the alphabet soup.

Actually yes. That is exactly what DC said. He/she told us not to complain because it used to be so much worse.

[mcshulte]

I can send you screen shots of dozens of tickets where I have received that copy and paste response. However it displays my full name, and I don't feel like modifying nearly 3 dozen images. Can you take my word for it or do you need proof?

(This post has exploded in replies lol, it's crazy and hard to keep up lol)

I can believe you, as you are a trustworthy person. However it's sad to see that as a response. Guess some people don't want to do their jobs every day.
On the other hand, they are helpful quite often as well.

[mcshulte]

Actually yes. That is exactly what DC said. He/she told us not to complain because it used to be so much worse.

Nope, said to be more professional about it. If my original post seems that way I can edit it.

[konstantinov]

Actually yes. That is exactly what DC said. He/she told us not to complain because it used to be so much worse.

You can construe it any way you want but I base my replies off my own personal experiences. If the Defiance community was united it'd make this uphill battle a lot easier.

[tAsHiNkA]

You can construe it any way you want but I base my replies off my own personal experiences. If the Defiance community was united it'd make this uphill battle a lot easier.

I nominate Kon for NA PS3 community uniter

[mcshulte]

You can construe it any way you want but I base my replies off my own personal experiences. If the Defiance community was united it'd make this uphill battle a lot easier.

We will never be united is the sad truth. I'm really easy to get along with on almost everything as well lol

[OneBadClown]

I think the gist is things should be better than before.

[nick145]

Nope, said to be more professional about it. If my original post seems that way I can edit it.

It definitely felt that way, that being said I started reading this irritated with someone I will not mention because I don't want another ban so it is possible I misread. I'm going to take a few minutes to relax and I'll reread your op.