This has gotta be fixed

[kkdubz]

Although the routing might go through xbox, via a proxy as you suggest, it does not clarify that it is my isp. I can show you a test I did right before 1 am, and it looks very nice, sub 50 ms pings, etc. And the xbox was running fine. The reason you can do this, even though your console and pc have different ip addresses, is because the tracert goes through different steps ip at trion worlds server (if I have understood what glyph says about that) link posted here https://support.trionworlds.com/hc/e...-network-tests . Therefor I do not think it is my isp. When I get bad latency issues, (and so does a lot of other players at the same time on xbox) and I run the test, it shouldn't be my isp that has a problem if I can do other things (play elder scrolls online for example), and ping just fine to other ip's, but not for defiance. However, I'm not a 100% computer wiz, I'm just trying to do what the devs are asking of us to try and help, so I may not understand the system at hand 100%. Also, I'm not sure how you can inquire it's my isp from that screenshot, but I unfortunately have to disagree at this point until I learn more about the situation itself if it is my isp or trion's servers.

edit: to clarify- My xbox was running smooth before 1 am, then had latency from 1 am-2 am, then went smooth again. During this time I did speed tests, etc (just to make sure I wasn't going crazy and my internet didn't crap out) and all seemed fine then. The screenshot is from right after it started. I have screenshots from before 1 am, and after it cleared around 2 am, and all in between in around 5 minute increments. Again though, I'm not 100% on the whole thing, I was just following instructions, and using what I do know to try to help where I could. If kiwi or a dev says that using a pc when xbox or playstation is having latency is not helpful, then I will not send in my reports. But in the event they could be, i suggest others to try to help better the game as much as we can.

[Jimmie Mac]

Although the routing might go through xbox, via a proxy as you suggest, it does not clarify that it is my isp. I can show you a test I did right before 1 am, and it looks very nice, sub 50 ms pings, etc. And the xbox was running fine. The reason you can do this, even though your console and pc have different ip addresses, is because the tracert goes through different steps ip at trion worlds server (if I have understood what glyph says about that) link posted here https://support.trionworlds.com/hc/e...-network-tests . Therefor I do not think it is my isp. When I get bad latency issues, (and so does a lot of other players at the same time on xbox) and I run the test, it shouldn't be my isp that has a problem if I can do other things (play elder scrolls online for example), and ping just fine to other ip's, but not for defiance. However, I'm not a 100% computer wiz, I'm just trying to do what the devs are asking of us to try and help, so I may not understand the system at hand 100%. Also, I'm not sure how you can inquire it's my isp from that screenshot, but I unfortunately have to disagree at this point until I learn more about the situation itself if it is my isp or trion's servers.

"Also, I'm not sure how you can inquire it's my isp from that screenshot, but I unfortunately have to disagree at this point until I learn more about the situation itself if it is my isp or trion's servers."

Because the first hop (99.121.228.3) beyond your router (192.168.1.254) has a latency of between 828 and 924 ms. If at the time you did this you simply did a trace route to 99.121.228.3 (clearly still in the AT&T network) you would still have had ridiculously high latency.

I'm not attacking you or trying to be rude. Unfortunately Trion (and all internet/cloud/SAAS) providers is at the mercy of connections they have no control over. They can only control up to the point where their infrastructure meets the internet. Anything and everything beyond that point is completely out of their control. I'm not saying definitively that there's no issue with Trion (I have no idea). I'm simply saying latency (and lag) issues typically are far complex than most people realize.

[kkdubz]

NO! Your fine. I was not trying to be rude either, but I was confused about that so thank you. Like I said I'm not 100% a wiz at somethings, so I'm trying to understand. So could you clarify the first hop part a bit more? I believe your saying because the first hop makes the claim that its the isp because the latency is so high on #2? Does the first step #1 being low mean my "router" and the second step, #2, being at&t? which would mean the whole rest of the data basically doesn't matter? Which would kinda suck.

Although that doesn't explain why I could play ESO (on pc) fine, or why others were also having latency issues right, unless it was all an at&t issue all-together? If i want to clarify isp from trion what should I look for just so I have more information on what's useful and not? Would being directly connected still make this happen? (I know a lot of questions so ty)

[Jimmie Mac]

TCP/IP network traffic passes through multiple network devices (routers) on its way to the its destination. Each one of these devices is a hop that you'll see listed in a trace route. So when sending a trace route from your computer (the source) to 208.94.26.5 the first hop (since the destination address is not part of your local area network) will be your router (192.168.1.254) which is defined on your network adapter properties as the default gateway. Each router (or hop) will forward each packet to another router based on its routing rules (routes).

As far as why you don't see issues with other games (I experience the same things you do comparing Defiance to my other games) it would seem that Defiance is very sensitive to network latency. In my (uninformed) opinion more sensitive than any of my other games.

To see if it's an ISP issue you could run trace routes to other addresses (google.com as an example) and compare the results. And I'm not exactly sure what you mean by "directly connected". Maybe wired vs wireless? If so, based on the <1ms latency to your router it shouldn't matter.

[Soul Binder]

Trion has been ducking the latency/disconnect issue forever by always claiming it has to be people's network connections and not their servers/network connection at fault.

Asking players to submit traces to them is just their way of once again trying to dodge the bullet on this issue.

Fact that most users can play other online games, some with higher network requirements than Defiance and experience little to no issue with connectivity/latency tends to support community opinion that most issues are on Trion's end and not the users or somewhere in between.

What Trion needs to do is get their dev's out of the office and have them use real world connections on the live version of the game for a few days so that they will have a first hand experience of the frustration most of us deal with on a regular basis while trying to play Defiance.
While I'm far from any sort of computer wiz, if I was to hazard a guess I'd say the issue isn't actually with the servers but with Trion failing to provide a robust enough pipeline between those servers and the internet. In otherwords they are creating a bottleneck because of an unwillingness to pay for extra infrastructure.

[kkdubz]

Okay awesome. Thank you so much for information!

So just to double check, it appears my isp was the possible cause of the latency. How do I differentiate that from a trion worlds latency issue? using my screenshot at an example, where should the numbers be higher and where should the numbers be lower, in general, as there's no point in sending these in if they all turn out to be my isp (if it's router/computer based that may be hard to answer, but it would be awesome if you could throw an example out there).

Side question: Let's say my isp was running fine, and my pc detected latency issues, would my results still be useful (in your opinion) even though I play on a console? Or would there be too much of a difference?

[Meee]

Trion has been ducking the latency/disconnect issue forever by always claiming it has to be people's network connections and not their servers/network connection at fault.

Asking players to submit traces to them is just their way of once again trying to dodge the bullet on this issue.

Fact that most users can play other online games, some with higher network requirements than Defiance and experience little to no issue with connectivity/latency tends to support community opinion that most issues are on Trion's end and not the users or somewhere in between.

What Trion needs to do is get their dev's out of the office and have them use real world connections on the live version of the game for a few days so that they will have a first hand experience of the frustration most of us deal with on a regular basis while trying to play Defiance.
While I'm far from any sort of computer wiz, if I was to hazard a guess I'd say the issue isn't actually with the servers but with Trion failing to provide a robust enough pipeline between those servers and the internet. In otherwords they are creating a bottleneck because of an unwillingness to pay for extra infrastructure.

That would be a form of torture . Here is a PS3 play on this for the 40 hours you would work this week and make a log of your movements and dis connection

[Mrdr]

Trion has been ducking the latency/disconnect issue forever by always claiming it has to be people's network connections and not their servers/network connection at fault.

Asking players to submit traces to them is just their way of once again trying to dodge the bullet on this issue.

Fact that most users can play other online games, some with higher network requirements than Defiance and experience little to no issue with connectivity/latency tends to support community opinion that most issues are on Trion's end and not the users or somewhere in between.

What Trion needs to do is get their dev's out of the office and have them use real world connections on the live version of the game for a few days so that they will have a first hand experience of the frustration most of us deal with on a regular basis while trying to play Defiance.
While I'm far from any sort of computer wiz, if I was to hazard a guess I'd say the issue isn't actually with the servers but with Trion failing to provide a robust enough pipeline between those servers and the internet. In otherwords they are creating a bottleneck because of an unwillingness to pay for extra infrastructure.

You hit the nail on the head. Trion will never deign to hook up a console to the live network from outside their own walls...it's pretty much already been stated.

[Bentu]

You hit the nail on the head. Trion will never deign to hook up a console to the live network from outside their own walls...it's pretty much already been stated.

They did it for a xbox deathmarch a while back but ps3 wouldn't have better luck than a snow balls chance in hell of that happening.

[RKZX2]

ok. it's 11:15 pm PST. i just did a pc speedtest to a San Fran server through speedtest.net this is what i got.

d/l 37.24
u/l 5.54
ping 30ms

through my xbox

d/l 35.38
u/l 5.70
ping 18ms

i don't know if this helps any.