Apology please!

[Thod]

So let me get this straight...

I should accept a video game I can't play?

Who distributed a video game for 59.99 unfinished?its a living changing game that will never be finished

Wait, so when I was in line at Gamestop I should have asked the employee/cashier if I am purchasing the finished product?its a mmo you should know what type of game it is

Next time I visit Best Buy I should purchase a TV that doesn't really work - right? they have it displayed as new and unopened.this is a game not a tv cant compare

Do none of you understand where I am coming from?yes never land maybe I DO understand most game releases need minor tweaking/updates.i dont think you do

If I buy a new phone out of box and It can't make a phone call... should I say "Well, Android is coming out with an update soon so maybe I shouldn't return it or get my money back"? I mean listen to yourselves. really you need to activate it so you cant make a call til you do

When did all of us "accept" this? How is this acceptable and I am DEFINITELY not the only one having these problems. This NON working "finished" product has screwed users out of a lot of money.no it has not

If you did not want the game you did not have to buy the game, so no waste of money. I thik this must be your first MMO or Online game the way your talking cause every point you bring up makes no sense to me.

the only problem I have had is Key binds and customer support, which e both taken care of, in the first week, un heard of in any other game I have played. Thank you Trion Support Team.

[Neuronezero]

What is your EGO lvl ? how did you get there ?
hmm... you played the game, didn't you ?
so is it all broken like a TV that has no image or a phone you can't call with ?
what major bug is stopping you from playing the game ?
could you do missions, enter PVP and COOP ?
you've seen every face of the game, if there are some broken parts they will be fixed as fast as possible.

[PMK4]

If you did not want the game you did not have to buy the game, so no waste of money. I thik this must be your first MMO or Online game the way your talking cause every point you bring up makes no sense to me.

the only problem I have had is Key binds and customer support, which e both taken care of, in the first week, un heard of in any other game I have played. Thank you Trion Support Team.

Thanks for the reply -

I think you're missing my point. My issue has nothing to do with self-awareness and my ignorance to purchase a video game unfinished for 59.99.

Apparently my examples of purchasing things didn't register in your brain.

Let me go more of a simplistic route.

I go to Wendy's and ask for a Jr Bacon Cheeseburger fully loaded (burger patty, bacon, pickles, lettuce, onion, tomato and ketchup). They accept my order and tell me it will be .99 cents - assuming it's on the dollar menu with tax 1.17(dollars). I stop at the window and pay her the 1.17 and within a minute she hands me a bag with an unopened Jr Bacon Cheeseburger.

At this time I quickly examine the burger and notice they forgot to put on the bacon. I ask the nice lady "Excuse me, I think you forgot to put on the bacon and I specifically purchased a Jr bacon cheeseburger because I really like bacon".

She replies "Well, we ran out of bacon but, if you come back next week we will have bacon".

NOW, I must have been a moron for ASSUMING I am buying something that SHOULD be finished.

In this case what should I do? ask for a refund? or simply accept the fact they don't have bacon and eat the burger anyway?

This is my point! and even in this example I'm sure people will still say (Troll)"Umm, dude, you knew this game would have bugs".

Well, Troll, again, you're missing my point... IT'S A BRAND NEW GAME AND I SHOULD BE ABLE TO PLAY!!!!!!!!! I SPENT 59.99 ON A GAVE I CAN'T EVEN LOG INTO! I LITERALLY CANNOT PLAY! HOW SHOULD I HAVE EXPECTED THIS? DO YOU UNDERSTAND?

[Akataras]

This "Non-working unfinished product" seems to work just fine for plenty of other people. Have you never played an MMO before? This isn't Call of Duty, it's not some single-player tightly-knit level based game. You aren't alone and moving from one scripted stage to another with everything pre-determined to the finest little pixel. You're playing a vast open-world game with literally hundreds of other players shooting, driving, running and exploring their way around a huge world.

Your argument is clutching at straws, and your analogies are flawed. Videogames are a form of software, not hardware, so they can be fixed, modified and upgraded overtime as and when it's necessary and possible. If you bought a broken TV, you return it and get one that works, because you can't patch broken hardware. If you think waiting for a software update will fix a phone that has a hardware fault that prevents calls, you're an idiot and don't deserve to own a phone. The beauty of modern-day gaming is that issues that previously were unfixable can be fixed overtime. Glitches, bugs, errors, all the things that occur more frequently in games these days, since they're larger and more complex than ever, can all be fixed after release, after launch, when it's proven the game can actually make money and is worth investing the additional time and effort into it.

I don't like how the industry is run these days, I dislike how every player is effectively a free beta tester for broken games at times. The greed that has dominated this generation of gaming has been sickening, and as far as business practices and developers go, this has been one of the worst, if not the worst gaming generation when it comes down to the commercial side of things. There have been so few companies that actually give a **** or seem to take any pride in what they do in this generation. While games have always been about making money, it wasn't always 100% business with the industry, there was a level of pride and satisfaction related to the creation of a game.

You also don't seem to understand just how games get made, particularly games that tie into an existing franchise. The money for it has to come from somewhere, and I doubt Trion are dipping into their own pocket to finance Defiance. Unfortunately, they have to do what the money tells them to, whether a game is actually ready for release or in a condition they consider decent is irrelevant. The final call isn't with the developers, it's with the businessmen that don't play games and don't understand the industry or its roots. They don't care if any game is unplayable, if it can be shipped in any state that even resembles sellable, it'll be shipped, only when a game is in an extreme state of being unfinished or if the company gave a damn would the influence of the dev team matter.

Trion are doing what they can with the hand they've been dealt. Considering they've never built a console MMO before, I'm impressed they even got Defiance to resemble anything close to working on the 360 and PS3, and it of course runs at its best on PC, even if the interface isn't quite up to scratch for what PC players need. The fact is, your anger is unjustified, if you hate the game that much, go back to Gamestop and return it, claim it was faulty, simply demand a return, I don't care which. If you don't think you've gotten your money's worth and you don't like the game, then go get your money back from the people that sold it to you in the condition it's in, not the manufacturers who are trying to fix the issues that are there, and not as overwhelming or as disastrous as you imagine them to be.

For the last time, and I hope this actually gets through to you so this topic can die and you can get off the forums and stop bothering people that enjoy the game and the dev team: Trion did not finance this game, whoever finances the game gets to choose its release window, if they think its playable enough to be sold, they get to choose to sell it, Trion Worlds can't do a damn thing to stop them, because it's where their funding to even make the game comes from. They got given a project, they did a decent job, and they're working to fix the mistakes they didn't have the chance to during development, because some ******* that doesn't know a damn thing about how their job works was breathing down their neck the whole time. They built this game from scratch, and did the impossible by making it work on console. Give them some ******* credit.

[StormRaize]

This "Non-working unfinished product" seems to work just fine for plenty of other people. Have you never played an MMO before? This isn't Call of Duty, it's not some single-player tightly-knit level based game. You aren't alone and moving from one scripted stage to another with everything pre-determined to the finest little pixel. You're playing a vast open-world game with literally hundreds of other players shooting, driving, running and exploring their way around a huge world.

Your argument is clutching at straws, and your analogies are flawed. Videogames are a form of software, not hardware, so they can be fixed, modified and upgraded overtime as and when it's necessary and possible. If you bought a broken TV, you return it and get one that works, because you can't patch broken hardware. If you think waiting for a software update will fix a phone that has a hardware fault that prevents calls, you're an idiot and don't deserve to own a phone. The beauty of modern-day gaming is that issues that previously were unfixable can be fixed overtime. Glitches, bugs, errors, all the things that occur more frequently in games these days, since they're larger and more complex than ever, can all be fixed after release, after launch, when it's proven the game can actually make money and is worth investing the additional time and effort into it.

I don't like how the industry is run these days, I dislike how every player is effectively a free beta tester for broken games at times. The greed that has dominated this generation of gaming has been sickening, and as far as business practices and developers go, this has been one of the worst, if not the worst gaming generation when it comes down to the commercial side of things. There have been so few companies that actually give a **** or seem to take any pride in what they do in this generation. While games have always been about making money, it wasn't always 100% business with the industry, there was a level of pride and satisfaction related to the creation of a game.

You also don't seem to understand just how games get made, particularly games that tie into an existing franchise. The money for it has to come from somewhere, and I doubt Trion are dipping into their own pocket to finance Defiance. Unfortunately, they have to do what the money tells them to, whether a game is actually ready for release or in a condition they consider decent is irrelevant. The final call isn't with the developers, it's with the businessmen that don't play games and don't understand the industry or its roots. They don't care if any game is unplayable, if it can be shipped in any state that even resembles sellable, it'll be shipped, only when a game is in an extreme state of being unfinished or if the company gave a damn would the influence of the dev team matter.

Trion are doing what they can with the hand they've been dealt. Considering they've never built a console MMO before, I'm impressed they even got Defiance to resemble anything close to working on the 360 and PS3, and it of course runs at its best on PC, even if the interface isn't quite up to scratch for what PC players need. The fact is, your anger is unjustified, if you hate the game that much, go back to Gamestop and return it, claim it was faulty, simply demand a return, I don't care which. If you don't think you've gotten your money's worth and you don't like the game, then go get your money back from the people that sold it to you in the condition it's in, not the manufacturers who are trying to fix the issues that are there, and not as overwhelming or as disastrous as you imagine them to be.

For the last time, and I hope this actually gets through to you so this topic can die and you can get off the forums and stop bothering people that enjoy the game and the dev team: Trion did not finance this game, whoever finances the game gets to choose its release window, if they think its playable enough to be sold, they get to choose to sell it, Trion Worlds can't do a damn thing to stop them, because it's where their funding to even make the game comes from. They got given a project, they did a decent job, and they're working to fix the mistakes they didn't have the chance to during development, because some ******* that doesn't know a damn thing about how their job works was breathing down their neck the whole time. They built this game from scratch, and did the impossible by making it work on console. Give them some ******* credit.

Awww logic at it's finest now that's what i like to see

[JMadFour]

thankfully my issues have been minor, so I have not felt the need to cry and stomp my feet and demand that every member of the Trion Team to come to my house and personally apologize to me and kiss my feet and cook me dinner because the game has launch-week bugs.

[PMK4]

This "Non-working unfinished product" seems to work just fine for plenty of other people. Have you never played an MMO before? This isn't Call of Duty, it's not some single-player tightly-knit level based game. You aren't alone and moving from one scripted stage to another with everything pre-determined to the finest little pixel. You're playing a vast open-world game with literally hundreds of other players shooting, driving, running and exploring their way around a huge world.

Your argument is clutching at straws, and your analogies are flawed. Videogames are a form of software, not hardware, so they can be fixed, modified and upgraded overtime as and when it's necessary and possible. If you bought a broken TV, you return it and get one that works, because you can't patch broken hardware. If you think waiting for a software update will fix a phone that has a hardware fault that prevents calls, you're an idiot and don't deserve to own a phone. The beauty of modern-day gaming is that issues that previously were unfixable can be fixed overtime. Glitches, bugs, errors, all the things that occur more frequently in games these days, since they're larger and more complex than ever, can all be fixed after release, after launch, when it's proven the game can actually make money and is worth investing the additional time and effort into it.

I don't like how the industry is run these days, I dislike how every player is effectively a free beta tester for broken games at times. The greed that has dominated this generation of gaming has been sickening, and as far as business practices and developers go, this has been one of the worst, if not the worst gaming generation when it comes down to the commercial side of things. There have been so few companies that actually give a **** or seem to take any pride in what they do in this generation. While games have always been about making money, it wasn't always 100% business with the industry, there was a level of pride and satisfaction related to the creation of a game.

You also don't seem to understand just how games get made, particularly games that tie into an existing franchise. The money for it has to come from somewhere, and I doubt Trion are dipping into their own pocket to finance Defiance. Unfortunately, they have to do what the money tells them to, whether a game is actually ready for release or in a condition they consider decent is irrelevant. The final call isn't with the developers, it's with the businessmen that don't play games and don't understand the industry or its roots. They don't care if any game is unplayable, if it can be shipped in any state that even resembles sellable, it'll be shipped, only when a game is in an extreme state of being unfinished or if the company gave a damn would the influence of the dev team matter.

Trion are doing what they can with the hand they've been dealt. Considering they've never built a console MMO before, I'm impressed they even got Defiance to resemble anything close to working on the 360 and PS3, and it of course runs at its best on PC, even if the interface isn't quite up to scratch for what PC players need. The fact is, your anger is unjustified, if you hate the game that much, go back to Gamestop and return it, claim it was faulty, simply demand a return, I don't care which. If you don't think you've gotten your money's worth and you don't like the game, then go get your money back from the people that sold it to you in the condition it's in, not the manufacturers who are trying to fix the issues that are there, and not as overwhelming or as disastrous as you imagine them to be.

For the last time, and I hope this actually gets through to you so this topic can die and you can get off the forums and stop bothering people that enjoy the game and the dev team: Trion did not finance this game, whoever finances the game gets to choose its release window, if they think its playable enough to be sold, they get to choose to sell it, Trion Worlds can't do a damn thing to stop them, because it's where their funding to even make the game comes from. They got given a project, they did a decent job, and they're working to fix the mistakes they didn't have the chance to during development, because some ******* that doesn't know a damn thing about how their job works was breathing down their neck the whole time. They built this game from scratch, and did the impossible by making it work on console. Give them some ******* credit.

Thanks for they reply,

I am aware this game is very difficult to put together and it is from no foundation. Again, you didn't really get the general idea of my purchasing references. It wasn't thought thru apparently.

Also for the record I don't play COD.

The servers are just not functional the majority of the time at the moment. I do love this game, I want to play it and don't open and comment on my thread if you don't want to be bothered. Part of the beta test process should prepare them for a fully-functional server for MULTIPLE users to interact with one another. If you don't have a solid beta test to support an MMO then don't release it until it's playable. I would never let someone invest in me on things I do if in the end I won't be able to satisfy them.

They didn't launch this game for free...

and I'm not the only person who feels this way. I am not arrogantly and angrily bashing Trion - I am explaining my situation and the fact they shouldn't have released a video game that is in THIS poor condition. Half of the time I drive around and I randomly fall thru the ground... really?

[JMadFour]

the only major issue I am having with the game thus far is that ingame voice chat does not work.

thankfully, everything else is minor. at least for me on my Xbox.

[PMK4]

the only major issue I am having with the game thus far is that ingame voice chat does not work.

thankfully, everything else is minor. at least for me on my Xbox.

Well, you're lucky.

Some have it worse than others.

[Neuronezero]

Half of the time I drive around and I randomly fall thru the ground... really?

Never happened to me. not even in Beta or Alpha.

Did you report this ingame, so it can be looked at and fixed ? That would be helping.