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  1. #1
    Member
    Join Date
    Mar 2013
    Location
    The Netherlands
    Posts
    50

    Finnaly got my game, but where are my Pre-order items?

    Today is the day that I finnaly got my copy of the game

    Some weeks ago i added my pre-order code to my Trion account, for the dodge challenger and the outlander costume. But now if i'm going in-game store and click on loot items. I see that there is no pre-order items in there only the items from the Ark fall code's.

    Now i want to contact Trion for this , but the chat is unavailable and the customer support i get Error 404 everytime.

    Is there a other way to fix this?

    And i'm already EGO 100+

    I hope someone can help me out that i still can get my pre-order items

  2. #2
    if you go to the store ingame, and go down to redeem, you should e able to type in the code you have gotten and claim the items.
    ADD ME ON XBOX LIVE, Mr SMILEYYYYYYY

  3. #3
    Member
    Join Date
    Mar 2013
    Location
    The Netherlands
    Posts
    50
    xbox 360 Pre-order code, i needed to use on my Trion account.
    I asked it before to the customer support, you need to get your account linked.
    Than you get your dodge challenger and the outlander costume.

    Now i have done that, and saw that my pre-order items are not in there.

    in Claim items

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