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  1.   Click here to go to the next Defiance Team post in this thread.   #1
    Community Manager erinnyes's Avatar
    Join Date
    Jan 2019
    Location
    Berlin, Germany
    Posts
    197

    Tickets related to item grants

    Hello, my lovely pizzas,

    Some of you have submitted a ticket regarding weapons not being granted after purchase etc, the Customer Support team has been having issues with the tool that allows them to grant the weapon or alter the levels of prototype weapons. This clearly sucks and we are not happy about it either, we are doing our utmost to fix this issue, all you pizzas deserve is, to be happy.

    I just ask one thing from you, please refrain from creating multiple tickets, as mentioned here; http://forums.defiance.com/showthrea...r-Support-Team.

    Erinnyes

  2. #2
    Member overwacther's Avatar
    Join Date
    Dec 2018
    Location
    Every where
    Posts
    294
    Does this go fir D13 as well. 2 weeks no response
    Quote Originally Posted by Medjed View Post
    I can say that this petition will not bring you anything.
    Whatever your goal is D13 is not shutting down so there’s nothing to discuss about compensations.

    They don’t care about loyal players customers no one.
    You walked right into that Thx medjed

  3. #3
    Hey any word on the achievement that arent unlocking?
    13th dragoons founder na
    one of defiance oldest clan
    ashes eu

  4. #4
    Member DAVIDMCHICAGO's Avatar
    Join Date
    Nov 2018
    Location
    Defiance 2050
    Posts
    700
    Thanks for the update. Nice to see. That my issues with the two protos I purchased and didn't get will eventually get resolved. As of yesterday It still hasn't been fixed. I will mark my two threads closed when they are resolved. Thanks again.

  5. #5
    Quote Originally Posted by overwacther View Post
    Does this go fir D13 as well. 2 weeks no response
    Sorry, I don’t mean to laugh at you but my last one went 87 days, got cancelled, then another 90 before resolved but good luck.��

  6. #6
    Member Mortah's Avatar
    Join Date
    May 2019
    Location
    USA
    Posts
    18
    Hey, I logged in to the bonus time and didn’t receive my bonus! And also I have spent my Valiant points for vehicles and have not received them either. Love this game but it is frustrating when this happens!

  7. #7
    Member
    Join Date
    May 2019
    Posts
    7
    I was logged in at the time of the bonus, but there was a problem that I did not receive. That's really not good

  8. #8
    I did not receive it despite logging in on time and in the right way
    I need to explain and verify

  9. #9
    Member DAVIDMCHICAGO's Avatar
    Join Date
    Nov 2018
    Location
    Defiance 2050
    Posts
    700
    Been three months now with no resolution!
    CLAN: LEGENDARY GUNS

  10. #10
    Wonder when the log in reward is going to be fixed
    For the 30 gulinite we were promised
    On xbox 1 na and nothing yet

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