Hello Ark Hunters!

Thanks to reports we managed to locate an issue that was occurring with the Karma system. This issue caused jackpots from events not to drop. Though, rest assured that Karma and jackpots from lockboxes have been working properly.

All the players who have been affected by this will get every single their karma and loot rolls so that every Arkfall that you have completed will be re-rolled for a jackpot win. If you were supposed to win a jackpot, this will go directly into your inventory.

We apologise for this inconvenience and we thank again all the players who have reported this and a special mention to El Gripo for reaching out to us!

The Defiance Team