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Thread: D13 Support

  1. #1

    D13 Support

    So this is a problem that needs to be sorted out amongst the developers and gamigo/trion support team. Players are getting frustrated with the lack of responsiveness we are receiving from support. People are sending in tickets for real problems and they go unanswered for months at a time. I honestly believe that the game will die with the way gamigo/trion supply a lack of support to the players of their games and this needs to be solved ASAP. Do your job and do it well or you will lose it because nobody will play your games. Fix bugs/glitches and answer the players tickets when they need to receive help. I and many other players would appreciate it.


    ~Sal
    I am>I was

  2. #2
    Member DEATHBRINGER210's Avatar
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    the person handling my ticket has no clue about their own game. theyre gonna have to make adjustments to there policies .

  3. #3
    Member photoz's Avatar
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    Quote Originally Posted by Furious Salvador View Post
    So this is a problem that needs to be sorted out amongst the developers and gamigo/trion support team. Players are getting frustrated with the lack of responsiveness we are receiving from support. People are sending in tickets for real problems and they go unanswered for months at a time. I honestly believe that the game will die with the way gamigo/trion supply a lack of support to the players of their games and this needs to be solved ASAP. Do your job and do it well or you will lose it because nobody will play your games. Fix bugs/glitches and answer the players tickets when they need to receive help. I and many other players would appreciate it.


    ~Sal
    The people who are currently working at the game are most likely not the same people who used to work for Trion, they are most likely the staff hired by Gamingo since the merger. Numerous CM that you see are active on the forum both on d13 and d2050 are new. They have very little knowledge on how to fix the majority of the bugs that has been in the game since the beginning aside from simple command/coding consider the original staff are no longer there, so in order to fix anything, they have to sift through million lines of codes. It took them half a year to fix the bug with vendor, and mind you that is pre-gamingo and that is only one of countless other bugs that in the game and have yet to be address.
    They will no longer add any new content, aside from things such as new synergy. There haven't been any new maps, area to explore in the game and everything including the event has been a re-hash of the old stuff since 2017. Once you reach silicon valley, that's pretty much the the end. There are parts of alcatrez that has render model, but not complete and probably will never be complete since the original creator is more likely aren't there anymore.

    RIP D13

  4. #4
    Quote Originally Posted by Furious Salvador View Post
    So this is a problem that needs to be sorted out amongst the developers and gamigo/trion support team. Players are getting frustrated with the lack of responsiveness we are receiving from support. People are sending in tickets for real problems and they go unanswered for months at a time. I honestly believe that the game will die with the way gamigo/trion supply a lack of support to the players of their games and this needs to be solved ASAP. Do your job and do it well or you will lose it because nobody will play your games. Fix bugs/glitches and answer the players tickets when they need to receive help. I and many other players would appreciate it.


    ~Sal
    Die you say......,

    (Lights An Ark Cigar, In Defiance Universal's Briefing Room Observing Eventual Unfolding).…..,

    Just One Question. If The Universal Ark Event's Seeds We're First Born In World Of Defiance's Timeline (D13), And Is Already Surrounded Discreetly (But Ark Hunter's Not Aware Yet), Leading World Of Defiance Diplomatic Officials Support For The Uncharted Universals, 2050 Ark Universal's Timeline In Order To Survive The Universal Ark Eventing, Since Surviving Insinuation Pulsing At 1%, Which Timeline You Believe Will Be Hit The Hardest, During The Universal Ark Event?

    Central Can Only Shed Lighting Of Awareness Ahead Of Many Horizons. Up To Ark Travelers To Be Prepared, Or Yes, World Of Defiance's Timeline May/Can Fall Defeated, As Percentage Impulsing.

    ( In The Earth/Ark Monthly, World Of Defiance Timeline's Surviving The Defiance Universal Event, Was Written Off As Good As Dirt Napped By It's Ark Traveler's Awareness, But Not All Ark Hunters)

  5. #5
    Quote Originally Posted by Bushede Jade View Post
    Die you say......,

    (Lights An Ark Cigar, In Defiance Universal's Briefing Room Observing Eventual Unfolding).…..,

    Just One Question. If The Universal Ark Event's Seeds We're First Born In World Of Defiance's Timeline (D13), And Is Already Surrounded Discreetly (But Ark Hunter's Not Aware Yet), Leading World Of Defiance Diplomatic Officials Support For The Uncharted Universals, 2050 Ark Universal's Timeline In Order To Survive The Universal Ark Eventing, Since Surviving Insinuation Pulsing At 1%, Which Timeline You Believe Will Be Hit The Hardest, During The Universal Ark Event?

    Central Can Only Shed Lighting Of Awareness Ahead Of Many Horizons. Up To Ark Travelers To Be Prepared, Or Yes, World Of Defiance's Timeline May/Can Fall Defeated, As Percentage Impulsing.

    ( In The Earth/Ark Monthly, World Of Defiance Timeline's Surviving The Defiance Universal Event, Was Written Off As Good As Dirt Napped By It's Ark Traveler's Awareness, But Not All Ark Hunters)

    How does any of this help. This is neither constructive nor informative. This clown has been posting this nonsense for years and the spam has yet to be stopped. And yet others have been banned for posting steam chart numbers. Further proof that Zombies right this turd is circling the bowl............ I left this broken game and all its bugs behind. I've discovered that in a REAL game with REAL devs truly working on their games reported bugs are handled within hours not years smdh. Yall have fun with this company cuz all they care about is your wallet and how they can separate you from it.

  6. #6
    Member photoz's Avatar
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    Quote Originally Posted by MONKEYKING View Post
    How does any of this help. This is neither constructive nor informative. This clown has been posting this nonsense for years and the spam has yet to be stopped. And yet others have been banned for posting steam chart numbers. Further proof that Zombies right this turd is circling the bowl............ I left this broken game and all its bugs behind. I've discovered that in a REAL game with REAL devs truly working on their games reported bugs are handled within hours not years smdh. Yall have fun with this company cuz all they care about is your wallet and how they can separate you from it.
    Add the bot to the ignore list. Problem solve. See, isn;t that helpful or informative. Damn I can't believe I am helpful.

  7. #7
    Like my account was hacked all of my stuff taken and when I send in a ticket to get my toon reset to the day I got hacked, I don’t even get a reply from the support my buddy FreedomTwins accidentally mass broke down 4 electrocutioners and he sent in a ticket and hasn’t gotten a reply either can the devs just please do something or else you’re going to be jobless because you don’t have any players playing the game. I will round up every player and make them quit until you fix the game.
    I am>I was

  8. #8
    Member KevinVonBach's Avatar
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    Quote Originally Posted by MONKEYKING View Post
    I've discovered that in a REAL game with REAL devs truly working on their games reported bugs are handled within hours not years smdh.
    I know these feels, and it's very liberating... right??
    Defiance 2050 = 2018's worst cash grab. 100% fact.
    Medjed: "There will always be people who will say a game is dead because they either are not good enough at the game..."
    Medjed: "Before we announce the winners please consider that due to no clear information, we couldn’t determine the winners."
    Imagine thinking a recycled event is more important than server performance in 2021.

  9. #9
    Quote Originally Posted by Furious Salvador View Post
    Like my account was hacked all of my stuff taken and when I send in a ticket to get my toon reset to the day I got hacked, I don’t even get a reply from the support my buddy FreedomTwins accidentally mass broke down 4 electrocutioners and he sent in a ticket and hasn’t gotten a reply either can the devs just please do something or else you’re going to be jobless because you don’t have any players playing the game. I will round up every player and make them quit until you fix the game.
    Arkfall Elections Abroad Defiance Universal's Still On-Going, But Is Beginning To Finalize Salvador.

    Speaking from a Game Traveler's prospective, I understand such Situational, however, The Ark Grand Hall Master's Gathering In Shondu Consulate, And Will Be Awakening/Arriving Soon, After Ark Elections. Some Ark Grand Hall Master's Elected....., After Gaining Defiance Universal Vote's Influential, may after their Course And Field Training at Defiance University, located in the Ark Zone, not far from Defiance Headquarters, Land at Grand Hall's Runaway Ahead Of Schedule.

    (Electing Brilliancy Is A Delicate Morpheus)

  10. #10
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    Quote Originally Posted by Furious Salvador View Post
    So this is a problem that needs to be sorted out amongst the developers and gamigo/trion support team. Players are getting frustrated with the lack of responsiveness we are receiving from support. People are sending in tickets for real problems and they go unanswered for months at a time. I honestly believe that the game will die with the way gamigo/trion supply a lack of support to the players of their games and this needs to be solved ASAP. Do your job and do it well or you will lose it because nobody will play your games. Fix bugs/glitches and answer the players tickets when they need to receive help. I and many other players would appreciate it.


    ~Sal
    All is going according to scheduled plan, 2050 will take it's place in being the only Defiance.

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