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  1.   Click here to go to the next Defiance Team post in this thread.   #1
    Community Manager Medjed's Avatar
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    Solstice Strike Update - Defiance and D2050 - December 16th

    Greetings Ark Hunters!

    Defiance and D2050 are bringing all platforms and regions offline for the Solstice Strike patch on Monday, December 16 at 8 AM PT (4 PM UTC).
    Downtime is expected to take approximately 3 hours, but we'll bring each version of the game back online as it finishes.

    If we need more time, or come back online earlier, we'll update this post.

    Thanks!

  2.   Click here to go to the next Defiance Team post in this thread.   #2
    Community Manager Medjed's Avatar
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    Update:

    The server maintenance is going to take longer than expected.
    We apologise for this inconvenience and we will keep you updated.

  3.   Click here to go to the next Defiance Team post in this thread.   #3
    Community Manager Medjed's Avatar
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    Update 2: D2050 servers are now open, Defiance will be delayed.

    Thank you for your patience!

  4.   Click here to go to the next Defiance Team post in this thread.   #4
    Product Manager Sarenya's Avatar
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    Update: D13 Server maintenance will be extended for 1 more hour

  5.   Click here to go to the next Defiance Team post in this thread.   #5
    Community Manager Medjed's Avatar
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    Update: D13 Servers are now open.

    Please be aware that the Fatal Phantasm Supply Crate is not yet available. We will do an additional maintenance as soon as possible to fix this issue.

    We will update you when we have a time for the maintenance.

  6.   Click here to go to the next Defiance Team post in this thread.   #6
    Product Manager Sarenya's Avatar
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    Hello,

    we thank you all for your patient during the maintenance and your feedback afterwards. There are currently some issues why we want to update you about your reported issues.

    D2050
    1) Frostbringer Pack is currently not providing items, and has been disbaled from the ingame store. For all players who already recharged this Package we will grant the Bits back. So please use our Ticket System to contact our Costumer Support to get the Bits back.
    2) In DE and FR some translations are incorrect. We will fix this problem as soon as possible.
    3) Prime Weapons are dropping currently on condition 1, but they should drop as 10. The issue will be fixed as soon as possible and applied with next Patch. The Prime weapons fix will be retroactive for prime weapons already dropped.

    D13
    1) We have informed you already that the Fatal Phantasm Supply Crate is currently not working. This issue will be fixed as soon as possible and applied with next Patch.
    2) There is currently an issue on item drop loot with the new event items which arent dropping. This issue will be fixed as soon as possible and applied with next Patch.
    3) The Xbox 360 NA Server is still offline and we are still investigating the issue. We will update you as soon as the Servers are up and running again.

  7.   Click here to go to the next Defiance Team post in this thread.   #7
    Product Manager Sarenya's Avatar
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    Hello,

    The servers are coming down for an emergency hotfix. Thank you for your patience during this scheduled downtime.

    Thanks!

  8.   Click here to go to the next Defiance Team post in this thread.   #8
    Product Manager Sarenya's Avatar
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    Hello,

    All Servers are up again beside D13 Xbox 360 EU + NA Servers. We are till working on getting Xbox fixed and will update you as soon as we have new information.

    We have fixed following issues with emergency Maintenance:

    D2050
    - Prime Weapons are dropping now as condition 10. The Prime weapons fix is retroactive for prime weapons already dropped.

    D13
    - Fatal Phantasm Supply Crate is now available.
    - Item drop loot with the new event items is fixed.

  9.   Click here to go to the next Defiance Team post in this thread.   #9
    Product Manager Sarenya's Avatar
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    Hello,

    the Xbox 360 EU Servers are back online. We thank you for yout patient. Xbox 360 NA we are still working on the issue to get Servers back up.

  10.   Click here to go to the next Defiance Team post in this thread.   #10
    Product Manager Sarenya's Avatar
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    Hello,

    The Xbox 360 NA Servers are back online now also. We thank you for your patient!

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