I've been having this issue for months. MONTHS. The customer service turned up with no results and have ceased contacting with me. I've done literally all the solutions they had possible. All of them. Nothing. I'm honestly extremely tired of this. My only explanation is that my account on Defiance has somehow been banned. But I can't confirm anything. Please, this is literally my last option, customer service told me to contact here and only now have I been allowed to actually talk. Does ANYONE have a solution for this? Anything???