Wow, I haven't been here in a long time so I'll get to the point of things and watch the hate to follow.
I understand it's a free game, and with a free game there's going to be issues, that's just normal behavior.
The issue I am seeing repeatively is the language/racial slangs/and severe misconduct of several players and clans. If you're not happy, leave. It's that simple. Threatening to DDOS, constantly harassing certain characters, making clans attack players, is more than unprofessional and is not welcomed in any game. It's even on Facebook where the drama picks up where the game leaves off. I've personally seen some stalker crap going on to boot.
I'm curious as to why the game does nothing. I've seen YouTube videos where it's gotten ugly af and is very inappropriate, I don't care who you are.
The game lags, servers are crapped out, last thing the loyal players need is for some bent out of shape try hard making the game far more difficult than what's needed.
The comments will be hateful and its expected, it will also prove what I've said above.
It's worth saying again...if you feel the need to be miserable or feel the need to attack other players for literally no reason...go somewhere else.