craptastic service on part of Trion

[gooogs]

so I got a lockbox at EGO 30, not sure if was from freebie preorder or if was one I bought via resources. Anyways, I got a sweet fragblast blue grenade, with a min dmg of 1400 and max of 3100 or so. Now, some 500+ EGO later, I have yet to find a grenade as nice. max dmg on current ones starting to get a bit better, but only by 100 or so, Min dmg is still sub 900, so 600 less than my EGO 30 nade.

A few days ago my grenade disappeared on me after zoning out of a coop mission. I duly sent in a /bug, as well as a petition via the Defiance site. Last night, I got a response from a GM, finally. It consisted of a rather vague generic copy/paste of a craptastic letter that mentioned lots of things that were going to be fixed in patch, and thanks for playing. Oh and btw, they were closing my petition.....

what utter BS.

I realize that in grand scheme of things, there are more important matters. Some ppl cannot even play. I understand that. Still, if you are going to bother responding to a petition, at least read the farging petition in the first place. Don't give me a form letter that has nothing to do with my issue....

Thanks for giving me yet another reason to doubt anything you ppl say....

[UnchartedDestiny]

I take it you're on Xbox? I pitty you guys with all the server issues. PS3 is quite minimal in problems.. we do have some glitches that looks to be fixed here within the week.. but be patient man, hang in there. As to the loot you're referring too, use some of the perks in the EGO to increase your chances. Trust me you get good stuff. Lock boxes are hit n miss. But I got a Legendary grenade that does 3700 damage and recharge rate is sick, it is amazing. But all in all man.. just hang in there til they fix these problems.

[Youngwings]

I feel sorry for anyone that got the game for Xbox/PS3... I think all MMOs work better on PC. But that's beside the point. I think the Staff have been doing as much as possible, since the game is on 3 platforms, its a NEW MMO, and its a ground breaking game. No True MMO has ever been put on Xbox or PS3, so new issues that could have never been thought of will start to appear. Give it time, and things will get straightened out.