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  1. #11
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    Yep but 7 days applies only on unboxed online based game...


    On normal ps3 game yes but this is online based... you think that they just burn the game on retun..they have to resell it.... and you cant resell a used online game

  2. #12
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    Here's the policy

    If for any reason you are not completely satisfied with a product you have purchased, we will provide you with a refund (except for certain items described below) or exchange if you return it to any EB Games store in Australia within 7 days after you receive it in its original condition (including all packaging, accessories and manuals). For your convenience, we also accept returns by mail: please call 13 39 30 to find out how to make a return by mail. Your electronic invoice is required for both in-store and mail returns. In the event that a returned order has any packaging, manuals, accessories, blank warranty cards or other items missing, the return may be refused, or we may deduct the value of any of the missing items. Shipping charges are non-refundable; however, we will refund your original shipping cost if you are returning a defective item, or because of an error on our part. Due to copyright laws, computer and game console software, music CDs, DVDs and videos in opened packages may only be exchanged for the same item.

  3. #13
    Quote Originally Posted by Lionerd View Post
    Yep but 7 days applies only on unboxed online based game...


    On normal ps3 game yes but this is online based... you think that they just burn the game on retun..they have to resell it.... and you cant resell a used online game
    My buddy take open games back all the time ...he plays them for like 6 days and if he doesnt like it takes it back for a differant one...until he find on he likes.

  4. #14
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    Due to copyright laws, computer and game console software, music CDs, DVDs and videos in opened packages may only be exchanged for the same item.

    As I said

  5. #15
    Senior Member Ikagawa's Avatar
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    Quote Originally Posted by Lionerd View Post
    Due to copyright laws, computer and game console software, music CDs, DVDs and videos in opened packages may only be exchanged for the same item.

    As I said
    No. You are wrong. Item exchanges and refunds are up to the retailer. They are not dictated by copyright law.

    Generally, retailers will not give a refund for computer software because they require the use of a license key when installed. Console games, on the other hand, do not except in special circumstances such as many of EA games requiring Origin keys for online capabilities.

    Furthermore, CD's and DVD's can be returned for a full refund so long as it's within the proscribed amount of days according to the retailers return policy.

  6. #16
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    Quote Originally Posted by chicksticker View Post
    My buddy take open games back all the time ...he plays them for like 6 days and if he doesnt like it takes it back for a differant one...until he find on he likes.
    C
    If you have the eBay game card youcan do that ...but if the game you return have some onlinee code used or missing in the box or online based, as defiance is, the return rules cant be applied......we have a damm fax on the store that clarifies that

  7. #17
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    Just to shut you up I post a copy of the return receipt you should talk to
    Peter Albury Customer Service Consultant from head office as you
    Need some training

  8. #18
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    You can return even pc game........but you cant return wow, or dead space 3 for console without his online code

  9. #19
    Senior Member Ikagawa's Avatar
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    Quote Originally Posted by Lionerd View Post
    You can return even pc game........but you cant return wow, or dead space 3 for console without his online code
    /facepalm

    Please. For the love of God. Just stop.

  10. #20
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    As I have just said I post the return receipt that shows the refund
    You must be a trainee

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