Here is the CS reply I received when I asked about the vehicle:
Thank you for contacting us regarding Defiance.
I apologize for any confusion this may have caused, and I would be happy to try and clarify this for you. Unfortunately, the pre-order bonus "Dodge Challenger" is a bonus that can only be obtained by pre-ordering the game from Trion Worlds. If you pre-order the game via our website, you can rest assured that you will receive this bonus. I hope that this helps to clear up your issue, and we appreciate your patience in regards to this matter.
If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing Defiance.
Your reference number for this ticket is 130309-000541.
Sincerely,
GM Destromathe
Trion Worlds Inc.
Personally I think this is a terrible thing to do to their resellers as it was just added recently and will pull sales from them to Trion. I mean why even bother to have resellers if your just going to make your rewards so superior no one will want to purchase elsewhere?
I have always had lot of respect for Trion, but this shows they can be just as bad as other mmorpg companies!




