Weapon vanished into thin air!!

[Lance Dracolith]

My GL (the cluster bomb one) purple with quarter master synergy along with the mods! Just disappeared out of my inventory! It was even equipped to another loadout and it shows it as a weapon not there! I don't know wht happened but I'm highly pissed I worked forever on getting those mods for it!

[Valethar]

:: Enables Cloak, sneaks away rubbing the GL ::

My precious......

<<Evil Wicked Laughter>>™

Was it in the Salvage matrix being upgraded by any chance? If you log out while it's in the matrix, you generally lose the weapon.

I'd contact the support folks and see if they can do an item restore for you. It's not an uncommon thing, even without the matrix bug, and several people have mentioned that support can sometimes recover it for you.

[Lance Dracolith]

:: Enables Cloak, sneaks away rubbing the GL ::

My precious......

<<Evil Wicked Laughter>>™

Was it in the Salvage matrix being upgraded by any chance? If you log out while it's in the matrix, you generally lose the weapon.

I'd contact the support folks and see if they can do an item restore for you. It's not an uncommon thing, even without the matrix bug, and several people have mentioned that support can sometimes recover it for you.

No, although I did purchase a lockbox I think it happened after that I didn't notice until I joined a co-op instance

[Major Nelson]

:: Enables Cloak, sneaks away rubbing the GL ::

My precious......

<<Evil Wicked Laughter>>™

Was it in the Salvage matrix being upgraded by any chance? If you log out while it's in the matrix, you generally lose the weapon.

I'd contact the support folks and see if they can do an item restore for you. It's not an uncommon thing, even without the matrix bug, and several people have mentioned that support can sometimes recover it for you.

customer support doesnt answer tickets anymore (submitted 3) one was automated and the other two ignored