Amazon.co.uk Beta codes

[Giltec]

I've just had my response from Amazon, which is as follows: -

Thank you for contacting Amazon.co.uk

Please accept my apologies for any inconvenience with your pre order for "Defiance".

Please see the updated pre order information page for this title:

http://www.amazon.co.uk/gp/feature.h...d_i=B00B4QD3YO

As explained on this page, the Beta Event for this title has been delayed by the publisher. I am sure you will appreciate Amazon have no control over this.

Once the revised launch date has been announced by the publisher we will then send out your Beta Code.

Going by the information on the link you have posted, as you have ordered the X Box 360 version, the launch date is currently set be 25th - 26th March. However, as we have not yet been supplied confirmation of this information directly by the publisher, I cannot confirm this yet. Provided this date is not changed by the publisher you will have your Beta Code by launch date.

As control over these codes are under the authority of the publisher, at the moment I am unable to confirm exactly when your code will be sent.

Did I solve your problem?

They are saying that the lack of codes is due to the publisher. I was pleased they looked at the link I sent them and commented on it, rather than getting the bog standard cut and paste response.

It looks like the ball is back in the court of the Devs here to respond.

[Myll_Erik]

Howdy - we'll follow up with them directly. Could you forward that e-mail to community@defiance.com ? Thanks!

For your beta access - make sure to register via www.defiance.com/beta and we'll get you taken care of!

[DJTrig]

Lance to the rescue again .I think you need a cape for todays stream.

[Giltec]

Howdy - we'll follow up with them directly. Could you forward that e-mail to community@defiance.com ? Thanks!

For your beta access - make sure to register via www.defiance.com/beta and we'll get you taken care of!

I've forwarded the email to community@defiance.com. Its from my 'adult' email address rather than the one I'm registered with here. I am registered for the beta but just a bit concerned still. Thanks for your assistance Lance.

[Silvanos]

Thanks for looking into this again Lance. I really wish Amazon would get their act together, it doesn't say much for their customer satisfaction.

[Thee Apothecary]

all of your that purchased from amazon uk push for compensation and push hard because one im going to keep harassing till i get those codes and 2 well if you can get compensation higher for the win

[Shane Moffatt]

all of your that purchased from amazon uk push for compensation and push hard because one im going to keep harassing till i get those codes and 2 well if you can get compensation higher for the win

Keep me posted man, i am thinking of re-phoning them lying **********!
I mean they told me i will get it, then i won't, then i might and then they will find out tommorow.

Ya know what i want my dang code they promised me!

[Thee Apothecary]

Keep me posted man, i am thinking of re-phoning them lying **********!
I mean they told me i will get it, then i won't, then i might and then they will find out tommorow.

Ya know what i want my dang code they promised me!

i got 4 quid so far im gonna complain again tommorw if no codes and push for more compensation

[Shane Moffatt]

i got 4 quid so far im gonna complain again tommorw if no codes and push for more compensation

When do they stop their customer service because i might phone in a sec...
At the end of they day they should not say they will give something when they don't and trion never said anything about this so it must be Amazon being all "hey i want to ruin my customer day"

Keep me posted how it goes for you please, i'll be watching.
We need to inspire some kind of thread full of people who want their codes and then show Amazon they're in trouble.

[Thee Apothecary]

When do they stop their customer service because i might phone in a sec...
At the end of they day they should not say they will give something when they don't and trion never said anything about this so it must be Amazon being all "hey i want to ruin my customer day"

Keep me posted how it goes for you please, i'll be watching.
We need to inspire some kind of thread full of people who want their codes and then show Amazon they're in trouble.

midnight gmt