PC refund. Is it possible?

[ironhands]

Someone explain to me why this game is so bad in his eyes, I love this game, in my opinion its my dream MMO.

He had really bad launch experiences and it's soured his view of the game, it's understandable. I've been really soured on a few games for install issues over the years, not enough to demand a refund or anything, but enough to not play them for a while.

Only game I've been so ticked off over that I stopped playing, was Dragon Age 2.. Was really excited for it, but after maybe 4-5 hours, I finally started to notice I was going through the same level over and over, just from different entrances, it was nothing like what I'd experienced with DA:O. Game was clearly designed using shortcut methods. Bugs, I can deal with. Install issues, I can deal with, but this was a clear issue of "get it out the door".

Some may say that that the bugs, or feel that there is not enough content, also suggests "get it out the door", for the release of Defiance, but there is a notable difference - being an MMO, we are promised constant stream of bug fixes and new content.

For some, this isn't enough, and while I disagree, they have every right to their opinion, but I do hope the choose to revisit the game in the coming months, and hopefully years. A year from now, there could be an additional week or two worth of content, and it won't have cost you another $60 to play.

[cjhaus123]

Honestly to OP, If your a PC gamer, you have no place in a Game stop... ever... they're horrible, Always pay for games online.. I have had better luck with online retailers then Game stop, they gave up on selling PC games a long time ago, and they're customer service reps are 16 year old punks that don't give two ****s.

[dirtyklingon]

only game i've ever saought a refund for was gw2, because of the ascended patch, which was de facto classic bait and switch, since they utterly failed to attempt to live up to certain core advertising premises.

it's not that it's a bad game either.

i've learned alot about what's going on over there at anet since, and it makes more sense now. but utlimately i feel i was justified in seeking a refund for the game cost and MTs i purchased.

i have mixed feelings about it in retrospect. i like to hold on to my toons, and i was rather happy with the ones i had, from names to gear to outfits. i did buy the game again later on, but i regret that because ultimately the things that convinced me to rebuy were also fabrications and it was like "fool me twice"



anyways i can understand why someone would want a refund if they have been hit by the worst game breaking problems this game has had, and still has for many people.


that's why it's so obnoxious when people come into these threads, and on gaming site articles, adn start running their mouths about how perfect the launch has gone, and how communicative trion has been, and how even though trion is outlining major issues, those issues don't really exist and people confirming them are liars who are just trolling.

i do realize that some of those comments are viral marketting of some sort or another. either ex industry workers trying to get another job on the inside, or paid viral marketting teams.

[mutharex]

if you've seen alot of mmo launches then you should know physical media is useless for them as a rule.

Also, he should know that if he can't cope with this, he shouldn't buy a MMO at launch. But from his hyperbole I gather is he is talking $hit. Or maybe "siv" LOL

[tstar420]

I don't care about excuses. I've seen a lot of MMO launch days. This one was by far the worse

Everyone says that lol every launch day and yet trion's communication has been impeccable so I dont see it as a bad launch at all. Try SWTOR that had the community fixing patches for them and going a month w/critical errors on the patcher.

Hats off to trion for even talking to us and letting us know whats going on daily thank you and for that I will be sticking with you for a long time!!!!

[tstar420]

Honestly to OP, If your a PC gamer, you have no place in a Game stop... ever... they're horrible, Always pay for games online.. I have had better luck with online retailers then Game stop, they gave up on selling PC games a long time ago, and they're customer service reps are 16 year old punks that don't give two ****s.

^^ what jim said!

[Thorbrand]

There is no reason for anyone to get a refund on the game. That game released, plays fine compared to other online games, few bugs unlike what everyone likes to say, is an open world with the features they said would be in the game. Where is the reason for a refund?

I have been here before with getting refunds with games that launch bad but defiance is far from being a game that had a bad launch. Trion delivered to you the product they said they would and you paid for that product opened the product (redeemed the key) and used it for two weeks. Now you want to say I had a bad experience at launch? NO GROUND TO STAND ON HERE!

[Wytchfire]

This launch was worst than diablo 3 by blizzard. It took them 5 years to make this Defiance game? Give me a break. This major patch should of been broken up into smaller ones over a course of a few days, instead of pushing it back weeks after launch.

Gah nothing was worse then D3 for me. You sure you were in D3 on launch day?

[Wesley Cabal]

If you are from europe you don´t need a reason to revoke anything you buy (unless its food or of medical nature), same goes for digital products. BUT its the 17th anyway and launch was the 2nd so, your 14 days for the revoke are over.
Most companies will buckle aginst that anyway but lawfully you´d win the case if you dare take it on, after the 14 days you can just deal with it.

[Airwave]

Learn from your experience. Never again buy a game on launch day. Wait a month or 2 check the forums so you know the current state of the game. let the people that can deal with the bumps and hic-ups deal with the launch. Everyone's happy!!

PS if download speed is you main complaint, you may want to test it someplace like speedtest.net then ask for a refund from your ISP!!