Trion is beginning to feel like Blizzard!

[a cankly toe]

Hey don't compare this piss poor excuse of an supposed mmo game with WOW. This game wont last even a ****ing year unless they start getting there **** together especially with customer service. Any issues iv had with world of warcraft got normally resolved in 2 to 3 days tops. This on the other hand iv had maybe 2 tickets open and its taken about a week tops for each ticket to get resolved one i had to resubmit because they told me i had my item restored but didn't bother to put the items in the redeem page.

except wows generalized gameplay is garbage

[a cankly toe]

You have no room to gripe about Defiance then.

exactly some people are just fanboys of terrible things

[kyxsune]

The Nerf-aholics at Blizzard combined with slow bug fixes and not listening to the players is what pissed me off enough to leave them and take my money with me...

...and then I found Trion and their game Rift. I was happy again!

Now with Defiance...I've been excited for 18 months ever since I heard about a SyFy channel show tied to a shooter MMO game.

But it seems...or at least is beginning to FEEL like...Trion is taking plays from the Blizzard playbook.

I've had Support Tickets submitted since day one (April 2nd) and have yet to get any resolution on anything. A few thousand scrip have just vanished...buggy game software...clunky chat interface (this is the most anti-social "SOCIAL" game I've ever played)...and the straw that is breaking this camel's back...

...my freakin Hellbug hat has been taken and replace with a crappy pair of sunglasses (which I don't want) that are exactly the same as the crappy pair I already had.

My only pistol that I like (FRC Northstar Flare) has been nerf'd in damage from 1010 to 598...and they didn't bother to adjust up the fire rate.

Why should I play this game? Anything I get could get screw'd over...or simply taken from me!

I pre-paid for the Season Pass too (which gave me the Hellbug cap)...but now I'm seriously considering getting my money back. All I gotta do is tell Visa that I never got my product as ordered...and *Poof*...refund!

I'm sick of this!!

I want my scrip back!
I want my items promised!
I want my Hellbug cap back!

I'm not happy here Trion...and I'm sure I'm not alone in this!

This intimidating wall of text, can be summed in to one word: Disappointment.

[OmegaDelta]

I hope you realise that is fraud.

With that said, I recommend you try to contact via the Live Chat Help (When they are online) https://support.trionworlds.com/app/chat/chat_launch

They are usually quite helpful!

How is it "Fraud" genius?!?!

I haven't got my Hellbug cap...and I haven't received any DLC yet (nobody has)!!

So how is it fraud Einstein?

To be fair, though, it's just Trion's Defiance support team that I am dissatisfied with. Whenever I wrote in to Rift's support team, I received prompt and helpful responses. Not sure why the experience with the Defiance department is so different in comparison.

I agree! I never had any issues with the Rift team. They were awesome from day -3 (I had early access too).

When the servers were going to come down...it would announce/remind everyone in chat...and when they said it would be 15 minutes...it was 14 minutes or less! Yes...the Trion "RIFT" team was awesome!

Technically it isn't since he ordered it to get a hellbug cap which he currently does not now have. He is technically in the legal right. Its easily contestable.

Exactly! Thank you!!

[N0va]

It's ONE major patch guys, get over it. These things happen with every mmo! Devs try to start balancing, and they end up screwing some things up, it's perfectly normal.

It will take more than just one patch to get balancing and bugs narrowed down.

So quit yer belly achin' and come to reality.

[Schwa]

It's ONE major patch guys, get over it. These things happen with every mmo! Devs try to start balancing, and they end up screwing some things up, it's perfectly normal.

It will take more than just one patch to get balancing and bugs narrowed down.

So quit yer belly achin' and come to reality.

They don't happen with Trion's MMOs. Or they didn't until Defiance.

[Rek Vio]

who are you and what have you done with your sanity? butthurt over change. Ever hear the phrase "change or die?

[omega32x]

exactly some people are just fanboys of terrible things

Than why are you playing this game? Cause its pretty craptastic to. Also wows lasted about 8 years compared to other mmos. Mind you the only game thats come close to good as that is Rift

[N0va]

They don't happen with Trion's MMOs. Or they didn't until Defiance.

True, yet, it's pretty inevitable that it would happen. Does with all companies most of the time.

[OmegaDelta]

With that said, I recommend you try to contact via the Live Chat Help (When they are online) https://support.trionworlds.com/app/chat/chat_launch

They are usually quite helpful!

And this is what I get every time I try to use that link (and I've reported this bug multiple times too)...

HTTP Status 405 - HTTP method GET is not supported by this URL

type Status report

message HTTP method GET is not supported by this URL

description The specified HTTP method is not allowed for the requested resource (HTTP method GET is not supported by this URL).

Apache Tomcat/6.0.35