Trion is beginning to feel like Blizzard!

[Malloci]

When they took out progression in alpha they signed this games death warrant, it may have limped along being carried by the show but with all this fine tuning to make people use the cash shop I'm doubting that the show will be able to carry it.

[Ikagawa]

Im still playing that lol

You have no room to gripe about Defiance then.

[Serina]

like you say give while long to see what happen... I say buy summer it "free to play" typ usa game

[omega32x]

You have no room to gripe about Defiance then.

I have plenty when i invest full blown retail price into a game that says it has plenty of content in it. Now if this was a 20 dollar game which it feels more like than yes i would have no room to complain.

[Nero]

I doubt since its a retail game it will go FTP since it didn't have a subscription anyways but I doubt it will live to the end of its season pass.

[Derity]

The Nerf-aholics at Blizzard combined with slow bug fixes and not listening to the players is what pissed me off enough to leave them and take my money with me...

...and then I found Trion and their game Rift. I was happy again!

Now with Defiance...I've been excited for 18 months ever since I heard about a SyFy channel show tied to a shooter MMO game.

But it seems...or at least is beginning to FEEL like...Trion is taking plays from the Blizzard playbook.

I've had Support Tickets submitted since day one (April 2nd) and have yet to get any resolution on anything. A few thousand scrip have just vanished...buggy game software...clunky chat interface (this is the most anti-social "SOCIAL" game I've ever played)...and the straw that is breaking this camel's back...

...my freakin Hellbug hat has been taken and replace with a crappy pair of sunglasses (which I don't want) that are exactly the same as the crappy pair I already had.

My only pistol that I like (FRC Northstar Flare) has been nerf'd in damage from 1010 to 598...and they didn't bother to adjust up the fire rate.

Why should I play this game? Anything I get could get screw'd over...or simply taken from me!

I pre-paid for the Season Pass too (which gave me the Hellbug cap)...but now I'm seriously considering getting my moneyback. All I gotta do is tell Visa that I never got my product as ordered...and *Poof*...refund!

I'm sick of this!!

I want my scrip back!
I want my items promised!
I want my Hellbug cap back!

I'm not happy here Trion...and I'm sure I'm not alone in this!

I hope you realise that is fraud.

With that said, I recommend you try to contact via the Live Chat Help (When they are online) https://support.trionworlds.com/app/chat/chat_launch

They are usually quite helpful!

[omega32x]

like you say give while long to see what happen... I say buy summer it "free to play" typ usa game

Most asian mmos are pretty bad as is but i feel like some american companies are getting there. No offense i think japan makes some great single player games though.

[Mivo]

I'm not a huge fan of Activision-Blizzard these days, but I'll say that I have much better experiences with their customer support than with Trion's current performance (two tickets sent, both closed after several days with a comment that if I still need assistance, to send another one). Blizzard also uses a much better patching system where the download doesn't reset if a hotfix is released or where you have to re-download large files instead of just the actual changes.

To be fair, though, it's just Trion's Defiance support team that I am dissatisfied with. Whenever I wrote in to Rift's support team, I received prompt and helpful responses. Not sure why the experience with the Defiance department is so different in comparison.

[Nero]

I hope you realise that is fraud.

Technically it isn't since he ordered it to get a hellbug cap which he currently does not now have. He is technically in the legal right. Its easily contestable.

[OmegaDelta]

Yeah I understand that, but...Not even a month? Just two weeks?
Maybe the OP has never played MMOs before, that would be fine then, but I was hyped for the game too, and as frustrating as some of these bugs are, I'm willing to give them more than two weeks.

To each their own. I'm not saying the OP is wrong, it's his opinion. I just find it odd if I was in his shoes.

I've played plenty of MMOs going back to the first MMO!

And you kind of strengthened my point...

...it's only been two weeks and they're nerfing the Hell out of things without compensating with another stat for balance!!

Plus...two freaking weeks to get me my scrip back.

How about items just being taken for no reason?! Like the Hellbug cap!

To be honest...I'm not even that attached to the cap itself...it's the principle! If they were to take it and replace it with another headgear item that is also cool to wear...fine! But "WHY" even take it to begin with?!? And don't replace it with the same crappy sunglasses I already have (and don't wear)!!!