What the f*ck defiance!?!?!?!?!???

[Bloodbath]

GL, i have opened ticked for more then day.

Yeah i opened one about 3 - 4 days ago, got the response today of like "sorry to hear that, if the problem persists leave this open otherwise close it" thanks for the help right?

[Salvador]

Asheki is right, you should take it to tech support. the more the problem comes out, the more they can isolate the issue and patch it.

[CrusadeR]

You do realize that this is the one thing to do right? Coming to whine about it on the forums isn't the proper way to get TECH SUPPORT for the game, especially not in the general section when there's a http://forums.defiance.com/forumdisp...rts-and-Issues

i asked for help ******. this link is exactly what i was looking for. and yes there is a reason to whine since i lost something i worked pretty hard for. and if it is the only thing to do than its a very sad support system considering i still havent been able to get my preorder items which i submitted over a week and a half ago.

[Asheki]

i asked for help ******. this link is exactly what i was looking for. and yes there is a reason to whine since i lost something i worked pretty hard for. and if it is the only thing to do than its a very sad support system considering i still havent been able to get my preorder items which i submitted over a week and a half ago.

There is no place for whining. None, ever.. There is however a place in using proper channels to directly confront a problem and keep it held up in the face of their tech support until fixed. Currently whining is just flooding the 'general discussion' channels with constant flow of useless topics that will only be addressed if by any chance a community manager takes notice of it inbetween all his or her work and then either asks for specifics or sends said topic starter to the support section.

That in itself then leads to a snowball of topics about how no one is fixing the person's problems when they're not even taken proper measures to have said problems fixed which then swarms the General discussions ( and not the forum created just for that ) with more whine and anger then it already needs.

Not hatin' or anything, just trying to point out that the best way to get your things fixed, get your weapons back, have a bug fixed, is through the official channels. Keep poking at them, just remember they're busy with a lot of things and have to deal with EVERYONE's problems.. not just yours. If you ticket gets closed and you still are experiencing the bug, send another one in, if they don't answer your support questions right away.. be patient.

Both patience and continuous feedback, as well as showing them the problem with as many specifications as you can will see everyone through their bugs and glitches much faster. It also helps if you are a lot more specific about the problem you're dealing with.

[Seanboy21]

Well said.

[CrusadeR]

There is no place for whining. None, ever.. There is however a place in using proper channels to directly confront a problem and keep it held up in the face of their tech support until fixed. Currently whining is just flooding the 'general discussion' channels with constant flow of useless topics that will only be addressed if by any chance a community manager takes notice of it inbetween all his or her work and then either asks for specifics or sends said topic starter to the support section.

That in itself then leads to a snowball of topics about how no one is fixing the person's problems when they're not even taken proper measures to have said problems fixed which then swarms the General discussions ( and not the forum created just for that ) with more whine and anger then it already needs.

Not hatin' or anything, just trying to point out that the best way to get your things fixed, get your weapons back, have a bug fixed, is through the official channels. Keep poking at them, just remember they're busy with a lot of things and have to deal with EVERYONE's problems.. not just yours. If you ticket gets closed and you still are experiencing the bug, send another one in, if they don't answer your support questions right away.. be patient.

Both patience and continuous feedback, as well as showing them the problem with as many specifications as you can will see everyone through their bugs and glitches much faster. It also helps if you are a lot more specific about the problem you're dealing with.

i only read your first paragraph. and im sorry i lost something and want it back or the problem resolved. you dont have to act like a big bad forum poster. and i believe there is a place for whining when i see 10 topics a day about this one problem and yet they still pay no attention to it.

[Asheki]

i only read your first paragraph. and im sorry i lost something and want it back or the problem resolved. you dont have to act like a big bad forum poster. and i believe there is a place for whining when i see 10 topics a day about this one problem and yet they still pay no attention to it.

Then tell me, do you whine to your boss when you want a raise?

[Defy]

my problem is not answered there.

he meant to contact them

[jveilleux31]

Then tell me, do you whine to your boss when you want a raise?

you use this as a comparison really?

[Asheki]

you use this as a comparison really?

Its perfectly valid.