In game paid currency

[angelus3889]

Well I thought id hold of buying any currency until the patch was done and now it has I thought that there were a couple of new outfits I liked so I bought 1800 defiance currency for the 1600 microsoft points. Now the thing that is annoying me is the fact that the points have gone from my account so I went to shop and there are no signs of any currency in the store this isnt good ive put a ticket in but god knows how long it will take them to get to it!!! The transaction shouldnt have gone through if they dont have it workin right im not impressed as ive seen outher players in new outfits. Trion please sort this out fot me asap as I dont want to be chasing this like I am the lockbox that I didnt get from the season pass and now my bug hunter cap has gone as well what is going on?

[CaptainSlayer]

When you're looking at the store is the "Claim items" button lit up?

I've never bought bits but I've that's where I've claimed all my other items. I'd give it a look to see if that's how you claim them.

[angelus3889]

I checked there but there was nothing last night ill check when I get back later. Thanks for replying>

[Brodaki]

I had this issue the other day, I had to log out, let the points download and then relog. At that point they show up, hope this helps.

[ShadowStrike]

i had this issue, if you select the amount you bought again they should show up

[kinloony]

I also had this and when I spoke to an online advisor it was sorted out in minutes (including the lock box for seasons pass)

[angelus3889]

How do you get an online advisor?

[kinloony]

Go to your trion account and follow the link via contact us, on your laptop or pc

[angelus3889]

Thanks to all I clicked on to buy the currency again and its now shown up but no lockbox ill try the advisor thing.

[kinloony]

Good luck all i got was salvage items lol