Brilliant post, very well thought out and constructive.
The only suggestion I would add would be for further character customization in the form of clothing options and appearance. One under-appreciated aspect, of previous MMOs I have played, is the ability to tailor your avatar to be as unique as you like. Rather can simple clothing sets of an outfit and a hat, individual clothing slots would be great.
This may also help with the immersion factor, which you discussed. At the moment, everyone looks near identical and, if it weren't for the hovering names above people's heads, I wouldn't be able to tell anyone apart. Some of my favorite past times are being in groups with people of all different shapes and sizes, and being able to identify they by what they LOOK like. Half the time I don't read people's names and, for example, running into some guy at a store front, who I recognise from an arkfall would give me a chance to strike up a conversation and give a deeper sense of player community. It would also help the player economy, and potentially make trion more money, with people purchasing and trading gear, dyes etc.
From a re-playability point of view, having certain items of gear that were only obtainable at certain ego levels, specific instances, arkfalls etc would also be a bonus. Giving people the ability to obtain something and show off as an achievement, which can't be obtained at lower levels, gives them something to work towards.


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