somebody from Trion really needs to reply to this post!!!

[dalendria]

Dear Trion,
whenever I tried to play Defiance the game would load and my character would have no gun, the quad bike does not spawn, there is no HUD or visible map to guide me, the sound cuts in and out, other players are invisible as are cars, buildings and enemies. The game was unplayable!!!!

Not sure what platform you are on but the same thing happens to me on PS3. This is not an issue on our side. It is a Trion server side issue. Only they know the root cause. It could be culling (controlling how much is displayed and at a certain rate). It could be server lag.

For me, within about 30secs-1min, everything appears. But it will happen almost every time that I come out of a loading screen.

[iriemurf]

Not sure what platform you are on but the same thing happens to me on PS3. This is not an issue on our side. It is a Trion server side issue. Only they know the root cause. It could be culling (controlling how much is displayed and at a certain rate). It could be server lag.

For me, within about 30secs-1min, everything appears. But it will happen almost every time that I come out of a loading screen.

It would be tolerable if everything loaded after a couple of minutes but after running around blind for half an hour across landscapes with no visible floor and floating trees and boulders nothing else appears

[Pheal]

I have yet to see someone threaten a company and actually mean it and do something. Get off your high horse, you're just whining and won't do anything. Unless a lot of people share the same concern with you and voice it to them (which won't happen because this forum is full of trolls), you're loosing their time. And btw, switching from wireless to cable only boosts your local network speed from your console to your switch/router/modem. But I guess you already realized that after spending that much on an Ethernet cable (LOL!). What causes the items to load slower for the most part is the hard drive speed (almost the whole game is installed to the hard drive). For some reason the stock hard drives shipped with consoles sucks balls, which causes the slow loading of objects even on new consoles. Heck it might even be cause a kid knocked it over and damaged the hard drive of the shop that sold it didn't handle the box properly. I have seen this happen too many times to count. Yes there is a part of it that's caused because of the coding that might load too much at the same time, but xbox and ps3 are so hardware limited (old as Jek, low memory) that there is really nothing you can do about it. Go outside, get some air, at this point you need it. Trion will adapt the code to these ancient consoles soon enough. I am on PS3 and barely have any issues related to that.

[iriemurf]

I have yet to see someone threaten a company and actually mean it and do something. Get off your high horse, you're just whining and won't do anything. Unless a lot of people share the same concern with you and voice it to them (which won't happen because this forum is full of trolls), you're loosing their time. And btw, switching from wireless to cable only boosts your local network speed from your console to your switch/router/modem. But I guess you already realized that after spending that much on an Ethernet cable (LOL!). What causes the items to load slower for the most part is the hard drive speed (almost the whole game is installed to the hard drive). For some reason the stock hard drives shipped with consoles sucks balls, which causes the slow loading of objects even on new consoles. Heck it might even be cause a kid knocked it over and damaged the hard drive of the shop that sold it didn't handle the box properly. I have seen this happen too many times to count. Yes there is a part of it that's caused because of the coding that might load too much at the same time, but xbox and ps3 are so hardware limited (old as Jek, low memory) that there is really nothing you can do about it. Go outside, get some air, at this point you need it. Trion will adapt the code to these ancient consoles soon enough. I am on PS3 and barely have any issues related to that.

LMAO @ get off my high horse"

how is visiting a defiance tech support section on a forum getting on my high horse? I have owned this game since release and have not yet been able to play it in the context of which it is meant?


and as you say, and just proved your self to be, yes this forum is full of trolls! I asked Trion for a reply, that is all, and you took it upon yourself to start talking ****e

[iriemurf]

The game isn't "working just fine for most people".... There are a LOT of problems with it, many having to do with not being able to play since release, horribly slow download speeds, invisible players as well as enemies, low fps, etc etc. Even a casual glance at the technical support section here will confirm this.

So while I agree that this forum is not the place to get technical help or support for your bugs or issues, as the name implies, I also don't think its necessary to berate someone for coming to a forum where they think they can get help.

OP, please submit a ticket through customer support or try their live chat at HTTPS://support.trionworlds.com/app/chat/chat_launch. Please try to be patient and give them as much info as you can so they can try to sort out the issues. I know its frustrating as I've had some pretty severe connection issues myself. I'm sorry you're having all this trouble and I hope it gets resolved so you can start playing, it really is a fun game when it works. Good luck to you

FYI, just spent over half an hour in the chat queue, got to number 1 in the queue and was disconnected ;D LOL

[Rhorge]

*tl;dr*

Cool beans. Do you often come to "Tech Support, Bug Reports and Issues" section to annoy people?

[Pheal]

He could open a ticket and stop crying, but no, too hard, easier to make a thread to threaten Trion. I hope he never gets an answer from posting this BS.

[iriemurf]

He could open a ticket and stop crying, but no, too hard, easier to make a thread to threaten Trion. I hope he never gets an answer from posting this BS.

So you "lol" at somebody wasting £20 trying to get the game working? And then you "hope he never gets an answer from posting this BS"?

what a nice human being you are
Was this forum not created by Trion?
Is this section of the forum not called tech support?

How have I offended you so much pheal? What would you do if you purchased a game 2 weeks ago and it was still unplayable? Would you not search out some tech support and try to find an answer? Why have you taken it upon yourself to post sarcastic, insulting and spiteful posts? I'm glad you relish other peoples misfortune, karma truly is a beautiful thing

[Ev1L]

I have just had a conversation with Trion chat support. They have been made aware of a number of threads of issues occuring with the NA servers, that people want a reboot, etc. Unfortunately all I could get out of them is that they are aware there is an issue and are currently investigating. No ticket, ETA, or other. Hopefully they will update this forum soon with some kind of status.

[iriemurf]

I have just had a conversation with Trion chat support. They have been made aware of a number of threads of issues occuring with the NA servers, that people want a reboot, etc. Unfortunately all I could get out of them is that they are aware there is an issue and are currently investigating. No ticket, ETA, or other. Hopefully they will update this forum soon with some kind of status.

thanks Ev1L, I have been in the queue for quite a while now myself but think I will call it quits if that's all they have to say, its a shame I think I will have to leave Defiance alone until the next patch comes out on xbox.