somebody from Trion really needs to reply to this post!!!

[Pheal]

No I "lol" at someone threatening to take this to "trading standards" if he doesn't get an answer from Trion on a discussion forum. Take it to the proper channel if you need an answer. Go to https://support.trionworlds.com and Ask a Question. It goes straight to the support team and you don't have to wait to chat to someone.

[Ev1L]

thanks Ev1L, I have been in the queue for quite a while now myself but think I will call it quits if that's all they have to say, its a shame I think I will have to leave Defiance alone until the next patch comes out on xbox.

No problem. I was 36 in queue and waited over a half hour, constantly refreshing to see if someone already made an update.
Wanted to save everyone else the wait.

[iriemurf]

No I "lol" at someone threatening to take this to "trading standards" if he doesn't get an answer from Trion on a discussion forum. Take it to the proper channel if you need an answer. Go to https://support.trionworlds.com and Ask a Question. It goes straight to the support team and you don't have to wait to chat to someone.

Thanks for the info, if only you'd been so helpful 3 posts ago I will head over to the support page and ask the question there as well.

[iriemurf]

[QUOTE=Pheal;403245]No I "lol" at someone threatening to take this to "trading standards"

really???


"But I guess you already realized that after spending that much on an Ethernet cable (LOL!)"

[Pheal]

Thanks for the info, if only you'd been so helpful 3 posts ago I will head over to the support page and ask the question there as well.

I work in Tech Support (not here) so it pisses me off when I see threads about threats for support. I can guarantee you it is the worst way to get an answer, it will be ignored. They might be a business, but it's humans behind it and none of them will take it seriously or care if there is a threat in it.

I guess I could have explained it in a more friendly way, but seeing that kind of thing all day long doesn't set the mood in a proper way.

But yeah, I wish they would at least answer all the threads with "something". That's what I do at work and it gives a sense of acknowledgement, else the consumer base just feels ignored. But even then, they did put a post on the front page about all the issues, so I don't understand why people still have to say they will bring this to "trading standards" without a valid case.

Your point is valid about the issues, but there will be no magic solution that's going to pop about this. It takes time to plan, develop and release patched to fix all the issues (probably even got denied at sony which doesn't help the cause)

[iriemurf]

I work in Tech Support (not here) so it pisses me off when I see threads about threats for support. I can guarantee you it is the worst way to get an answer, it will be ignored. They might be a business, but it's humans behind it and none of them will take it seriously or care if there is a threat in it.

I guess I could have explained it in a more friendly way, but seeing that kind of thing all day long doesn't set the mood in a proper way.

But yeah, I wish they would at least answer all the threads with "something". That's what I do at work and it gives a sense of acknowledgement, else the consumer base just feels ignored. But even then, they did put a post on the front page about all the issues, so I don't understand why people still have to say they will bring this to "trading standards" without a valid case.

Your point is valid about the issues, but there will be no magic solution that's going to pop about this. It takes time to plan, develop and release patched to fix all the issues (probably even got denied at sony which doesn't help the cause)

Believe me pheal, I have never posted a message like that before but the game plays so badly on my console it is unbelievable, I've played games with glitches before but this is next level. I was obviously quite irate when I posted initially and obviously was hoping for some kind of response, didn't really think I deserved the venom thrown my way by yourself. but I do understand your frustrations too with you working in tech support so I appreciate your posts were probably made whilst your blood was boiling aswell

[Rhorge]

I work in Tech Support (not here) so it pisses me off when I see threads about threats for support. I can guarantee you it is the worst way to get an answer, it will be ignored. They might be a business, but it's humans behind it and none of them will take it seriously or care if there is a threat in it.

You do have a valid point, which was old news at the time of your post as I already posted this complaint along with some advice. You don't really act professional here.

[madridista]

whenever I tried to play Defiance the game would load and my character would have no gun, the quad bike does not spawn, there is no HUD or visible map to guide me, the sound cuts in and out, other players are invisible as are cars, buildings and enemies. The game was unplayable!!!!

i'm playing on ps3 and i'm having the same problems ,,, and i thought ME3 was full of bugs...... lol