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  1. #1
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    So Talked with Trion GM about my beta code

    What he tells me is strange. How does Sony know what keys I placed in my Trion account?




    [12:59:08 PM] Thanks for contacting Trion Worlds Customer Support. My name is GM Aseos. I'm happy to look into your issue for you today.
    [12:59:22 PM] Mitchell Pipes : thank you for being here for me
    [01:00:10 PM] Mitchell Pipes : so i was told on the forums that you could speed up codes being sent with verfing my amazon code
    [01:00:21 PM] GM Aseos: I can certainly understand how that can be frustrating. I will be more than happy to assist you with that! In order to do so, I’m going to need to collect some information from you.

    Is the e-mail on this chat linked to the account in question, or is there another e-mail related to this issue? If there is another e-mail related, may I please have that information?
    [01:00:58 PM] Mitchell Pipes : this email is my trion account email yes
    [01:01:22 PM] GM Aseos: Great, thanks! Just a moment while I retrieve your account information.
    [01:03:21 PM] GM Aseos: In order for us to proceed, and for the security of your account, we need to verify a few things about your account.
    [01:03:26 PM] GM Aseos: To begin, please verify the first and last name registered on your account, as well as your date of birth.
    [01:03:48 PM] Mitchell Pipes : ******************
    [01:04:22 PM] GM Aseos: Thank you very much! I need a moment to look into this issue for you.
    [01:04:28 PM] Mitchell Pipes : ok
    [01:09:34 PM] GM Aseos: Thank you for you patience here!
    [01:09:40 PM] Mitchell Pipes : no problem
    [01:11:20 PM] GM Aseos: After my research it appears it is a known issue, however you will need to contact the Playstation Network in regards to the key they have provided you.
    [01:11:37 PM] GM Aseos: I sincerely apologize for the inconvenience.
    [01:11:59 PM] Mitchell Pipes : oh i thought Trion sent the keys after aplling the amazon codes to your trion account
    [01:12:58 PM] GM Aseos: The codes for your PS3 are coming to you from Sony.
    [01:13:11 PM] GM Aseos: It's an issue with them releasing the codes.
    [01:13:24 PM] Mitchell Pipes : oh ok thanks for the help
    [01:14:34 PM] GM Aseos: No problem, I'm sorry for the inconvenience
    [01:14:38 PM] 'Mitchell Pipes' disconnected ('Concluded by End-user')

  2. #2
    Senior Member PapaMudd's Avatar
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    did you really just censor out Mitchell Pipes?

  3. #3
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    Quote Originally Posted by PapaMudd View Post
    did you really just censor out Mitchell Pipes?
    no my birthday is all i cared about censoring and I don't even know why i did that

  4. #4
    So whats the problem with your code exactly?

  5. #5
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    I did the same thing, may have read my post about doing it cause I did so in a few places, but where they told you it was sony they sent to me "Here is your code XXXXXXXXXXXX" type message and I said "this is the code I put into PS store to redeem it" and she confirmed yes.

  6. #6
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    Quote Originally Posted by buffalodv View Post
    I did the same thing, may have read my post about doing it cause I did so in a few places, but where they told you it was sony they sent to me "Here is your code XXXXXXXXXXXX" type message and I said "this is the code I put into PS store to redeem it" and she confirmed yes.
    So I tried again with posting my first conversation and got a No our system is running slow and its taking awhile to send out the codes in waves just hold on and wait it out...
    Then I love that my last response was "all I wanted was info on if a code was being sent to or not and I now have my answer sooner or latter" he response "thank you have a good day and thanks for contacting Trion"

    Wow

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