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[Blackwolfe]

Actually did not give all that was advertised they lied about ce outfit among other in game content. Aliens was way more playable then this.

Aside from the Ark infiltrator suit color (which is a confirmed bug), what other game content did they lie about?

Exactly what did we not get?

[Darkknight2366]

This game has barely been out for a full month. So for a game of this caliber and what they want to do with it ya there are gonna be some Major bugs aswell as smaller ones. If your unable to play the game due to some reason or another then ya i can see why your upset and everything. But trying to force the company to deal with people trying to get there money back that takes time away from them trying to fix what your complaining about. If you can't play the game just give them time.

[Big Papa REZ]

There are many people including myself who are unable to play the game. So for many people the game IS broken and unplayable.

Same as myself especially since the Big Patch that was supposed to fix a lot of major issues. I cannot finish the story as the cut screen refuses to load. 1/3 of the coop missions glitch out.I have yet been able to play Shadow Wars and about 75% of the time get booted from Team Deathmatch and then you got the other modes and maps that have been removed due to failure to work. I myself want to play this game to the full potential but it only works 65% of the time. I was loving this game but now it is quickly getting to the point that they need to **** or get off the pot, this game is BROKEN!

[Kaysif]

This game has barely been out for a full month. So for a game of this caliber and what they want to do with it ya there are gonna be some Major bugs aswell as smaller ones. If your unable to play the game due to some reason or another then ya i can see why your upset and everything. But trying to force the company to deal with people trying to get there money back that takes time away from them trying to fix what your complaining about. If you can't play the game just give them time.

Careful, I found out very fast that talking about the game (or the company) in a positive tone will get you labeled as a "fanboy".

[Myll_Erik]

Howdy Folks

We are working to fix the wrong out fit - that's a mistake.

If you would like a refund or if you have concerns, please use our Customer Service team - that's what they are there for. Please do not spam that e-mail

If you would like to request a refund or if you have problems - please use support.trionworlds.com for assistance.