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  1. #41
    Quote Originally Posted by Parabola View Post
    My arkfall kills keep resetting and going down. Is this a bug or am I having an issue with this?
    I'm trying to get my 2500 kills at major arkfalls. I will have 1200+ some days, and other days it
    will say that I have only 200 or 400 kills. What the hell is up with this? I logged onto my account
    today and it said that I ONLY HAVE 80/2500 Kills towards the Legendary Arkfall Hunter title.
    I could have easily had the title by now and I am getting very irratated. Is there supposed to be
    some kind of hidden context that Defiance team isn't telling us about? Are my kills being reset every
    time that you are doing "server maintenance"? I would really like to know something soon.
    If I happen to get online one day and gring hours upon hours of only getting kills at major arkfalss...
    only to find out that you are doing more "server maintenance" and it resets my kills AGAIN; I will lose
    all hope in this game forever. If it wasn't bad enough loosing lockboxes from buying $100 usd on bits
    from the defiance store.. AND NOBODY FROM DEFIANCE TEAM RESPONDED BACK TO ME ABOUT THIS.
    ... now this is happening...
    Please help.
    -Parabola
    PLEASE FIX!! Arkfalls are worthless if I'm not getting any credit for kills during it.

  2. #42
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    Quote Originally Posted by Nubile View Post
    hrm, just commented on this in another thread, didn't see this huge one

    just wanted to add, so far I have had had 2 customer relation live chats about in-game items and gotten both problems resolved right away, it was pretty impressive

    also, previously when they had all the downtime they offered a free week of full boosts to everyone, so it would be cool to see some kind of peace offering when they do fix it, not needed, but couldn't hurt

    the other thing is, I cant imagine how they could gage what your actual kills should be since they clearly aren't tracking, so I cant see them giving us any "pre-set" kills number when they fix it, I have a feeling we will just all get wiped to 0 for the lesser pursuit kills
    No thanks to the peace offering. I understand your position, but catering to everyone and their mother with something like this just means when minor crap happens they'll be handing out free items to appease everyone. I disagree with this method. If you want the game to succeed, dont hand out free stuff for minor hiccups. Granted this is for a major achievement here (pursuit), but none the less... when it's fixed it'll be capable of being attained rather quickly considering arkfalls happen all the time. If you guys just continually ask for free things then what are you going to feel like when someone opens a random lockbox or uses one boost item and finds a legendary while you busted your rear to get one?

    I'll take my chances and re-do the entire thing. Screw the compensation noise. I'd rather have compensation when there's a MAJOR MAJOR MAJOR ROYAL screw up on Trion's end that causes more than just the frustration of not completing a couple of pursuits at the moment. People who have been around during game releases that went south faster than this know exactly what I'm talking about / what angle I'm using this rebuttal from.

  3. #43
    Quote Originally Posted by Dack View Post
    The can somewhat see by looking at our pursuits.
    Pretty sure they can check our account & see a true number as well.
    Say I have the pursuit done for 1,000 kills. Since it reset & now I'm 483/2500, they can give me 1,483 kills. Even though I've passed 2500 kills 3 times buy now...
    They have all the data stored on they servers afterall. i told them i had gotten close +2000 many times and they could see i had 1000/1000 unlocked but only 600 kills and i had total of over 50k kills and played 200h, they were happy to fix it for me.

  4. #44
    Quote Originally Posted by Myll_Erik View Post
    We're checking on this folks - is this new as of today or was this yesterday?
    been longer then a few days, at least a week, possibly two

  5. #45
    Junior Member
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    same here

    My arkfall total has dropped since day 1. I didn't check it purposefully until last week, but it seemed wrong, then i checked each time and it has dropped multiple times; down to 8. Check your comp. multiplayer totals too. Mine are def not correct. I have 20 plus total kills but the total between waterfront and Obs. is like 8. (and yes i dont have the 3rd map yet cuz i suck at multiplayer) I put in my first ticket via the PS3 on 4/18 or 4/19 and not even an acknowledgement of receipt. 3 messages about that and other issues (no pre order) 4/21 no word but at least it has a ticket. Finally can't get live chat to work; not on phone or computer with two different browsers. Chrome said their server was off.

    I really like this game and show (game more) but c'mon at least some idea on what's going on would be nice. i get a new MMO usually has problems but at least get some more people on damage control.

  6. #46
    Junior Member
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    Quote Originally Posted by Figma View Post
    They have all the data stored on they servers afterall. i told them i had gotten close +2000 many times and they could see i had 1000/1000 unlocked but only 600 kills and i had total of over 50k kills and played 200h, they were happy to fix it for me.
    how did you get ahold of them?

  7. #47
    Quote Originally Posted by Figma View Post
    They have all the data stored on they servers afterall. i told them i had gotten close +2000 many times and they could see i had 1000/1000 unlocked but only 600 kills and i had total of over 50k kills and played 200h, they were happy to fix it for me.
    even if they could replace your "correct" kill count, doesn't that mean you cant participate in arkfalls now till they fix it, that would take away a huge part of the game, unless your saying you have already completed all arkfall pursuits

  8. #48
    Quote Originally Posted by gatorbear View Post
    how did you get ahold of them?
    Live chat
    Quote Originally Posted by Nubile View Post
    even if they could replace your "correct" kill count, doesn't that mean you cant participate in arkfalls now till they fix it, that would take away a huge part of the game, unless your saying you have already completed all arkfall pursuits
    Why wouldnt i be able to participate in arkfalls? you make no sense. Its just one click of button for them to mark task in pursuit as completed. and yes i have completed all arkfall pursuits

  9. #49
    Member Darklove4343's Avatar
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    they better add the kill counts we had when it keeps going back to 0... i had today 1,100 kills maaan..

  10. #50
    Senior Member MaSh_MaN94's Avatar
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    Guernsey(Channel Islands)
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    If you don't want your arkfall kills resetting, and it happens to arkfall revives aswell,only stick to one type of arkfall until you get the kills and revives needed for the pursuit. So if you do a scrapper arkfall, only do scrapper arkfalls and do not participate in any other arkfall or your kills and revives will reset.

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