No and "no" to the followup question.
Now, I like the game, but that doesn't mean it met my expectations. The lack of functional social features in an MMO is really a massive void, and that's one aspect I really expected Trion to get right. This isn't their first MMO, and Rift was (is) pretty solid. They know how important it is, and I expected them to nail it.
There have been other things that don't work, and I can't say my first brush with customer support was stellar, but I don't expect a new MMO to get everything right--but lacking one of the core things that makes it an MMO in the first place? That is a big deal.


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