I purchased a new bookshelf from this little furniture store called try-on furniture, It was about $60 and it was a really nice looking bookshelf. I got it home and noticed a few scratches and dings on it so I contacted the store, after taking forever to get back to me they assured me that all of their bookshelves were like that so I just tried to ignore the blemishes because after all it was a really good bookshelf. After a few days the blemishes got worse so I called them again and once again after taking an eternity to get back to me they said they would send it out to get repaired. They came and took the bookshelf away for several hours and brought it back, some of the scratches were gone but many remained and several new ones appeared. I told them about this but they ignored my complaints. One day I woke up and my new bookshelf was just gone, I called them several times to ask if they've taken it to get repaired again but no answer. Eventually they brought it back and when I went to put a book on it, the shelves collapsed, so it was completely unusable. Every now and then they just come unannounced and take my bookshelf away then drop it back off at an unspecified time in a random condition, sometimes better, sometimes worse...but hey, I guess I can't complain, I mean it was only $60....



