Season pass my *ss...xbox video

[Kaiserton]

Season pass for xbox video...the TV SERIES on syfy...NOT FOR THE GAME...thought i made that pretty clear...i don't care if this is a repost...i didnt see another one and i want some sort of details or feedback from other people...IF YOU HAVE AN ISSUES LIKE THIS SUBMIT A COMPLAINT WITH XBOX.COM...if they get enough complaints...they will be required to address the issue...this is what the head of customer support phone service told me...otherwise we all get ripped off...

You can purchase season passes through Xbox Video Marketplace for hundreds if shows. Typically the episode becomes available the day after it airs. In the case of Defiance it has almost been a week and still only episode 1 is available...(season premier). I'M pretty sure both of us clarified this was not in reference to game content.

[Clown]

So if I'm not mistaken, shouldn't this be brought to Microsoft attention and not trions?

[Kaiserton]

So if I'm not mistaken, shouldn't this be brought to Microsoft attention and not trions?

You're mistaken.

I have been dealing with the same issue regarding the season pass and (lack of) available episodes. I have now contacted Syfy via numerous emails and social networking sites, as well as official Defiance email addresses and the only reply I have received was from Xbox support. They simply stated that content is posted as it's provided and it hasn't been provided. They also made it clear that they have no obligation to provide content within a certain amount of time, it just typically takes 24 hours. What makes this more frustrating is that you can purchase the episode on YouTube or watch commercial free on Syfy.com but people (suckers) like myself who bought a season pass on Xbox Video only have one available episode.

[Grimzeig]

...the only reply I have received was from Xbox support. They simply stated that content is posted as it's provided and it hasn't been provided...

I too confirmed this in a chat I had with Xbox support this evening.
Gotta say, feeling a bit alienated here. My friends will only take so much of me yelling at them to not give away the plot before I've had the pleasure.

Let's get a fire lit under this issue, what say you SyFy?

[Clown]

Once again I am seeing xbox come up. Trion isn't in charge of xbox. Trion is in charge of the game and the game only while SyFy is in charge of the show. Seeing how you are having problems with some xbox thing that has nothing to do with the game as you recently stated, this thread is on the wrong website.

As far as I know PC and PS3 don't have this season pass you speak of which makes me wonder that it is an xbox only thing. That can explain why xbox is the only ones who responded. Because no one else understands what you are talking about. Which is clearly shown with the first few posts of this thread.

[Grimzeig]

Once again I am seeing xbox come up. Trion isn't in charge of xbox. Trion is in charge of the game and the game only while SyFy is in charge of the show. Seeing how you are having problems with some xbox thing that has nothing to do with the game as you recently stated, this thread is on the wrong website.

As far as I know PC and PS3 don't have this season pass you speak of which makes me wonder that it is an xbox only thing. That can explain why xbox is the only ones who responded. Because no one else understands what you are talking about. Which is clearly shown with the first few posts of this thread.

I understand what you're saying Clown.

Folks need to state concerns at the SyFy forums over this subject rather than one ran by Trion. (Whom I hope are forwarding issues along as realized???)

http://forums.syfy.com/

[Kaiserton]

For the record, I've contacted Syfy at every possible email and message board available (within reason) without any reply whatsoever. The reason I have posted here is not because I'm oblivious to which companies handle which facets if the show, it's to get a discussion going in as many places as possible to get it noticed. This is also not some obscure thing, Defiance (TV show) ads are on the XBOX Dashboard with links to the series on Xbox Video (the season is on sale for 2000 Microsoft Points) and is featured as a TOP NEW SERIES so you'd think they would be paying more attention to it.

[Clown]

I can agree to getting it noticed but in the Off-Topic section?

[Smokeyfor20]

Season pass is dlc and is yet to be released there are 5 dlc's to be released. Date of release I yet to know the but know season pass is dlc.

[Spike9]

First of all SMOKEY...shut it...read the thread...and keep it shut...CLOWN...yes i want users to know that there are options to solving this problem...if it does not pertain to you then stay off the thread...the thread is about the series on tv...the show is based with the game...many users of xbox read the game forums and may have never watched the show if the game did not exist...hence the "off topic post"...it is not about the game...just thought if everyone on XBOX that visited the forums saw it... we could pass information...so instead of butting in where your not needed just politely admit you were mistaken and butt out...i will note this as an xbox only issue...that should solve all these minless posts...smokey...lol...xbox smokey...xbox...