I was literally just telling my wife how awesome Trion was. They just sent me a personalized email apologizing for the Roller level cap glitch and stating that they have fixed the bug and reset me back to level 20 and if I need any other assistance to let them know. Its gonna take them a minute to get everything sorted out, but that just made me feel like they are working around the clock. The millions of emails they probably get about all of these bugs, and they actually take the time to read them all and not only resolve the issue, but respond. And I'm pretty convinced that it wasn't an automated response. Anyone experiencing issues, take a number and get in line and they will eventually get to you. They ARE awesome.


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