To all Defiance fans...

[Hiero Glyph]

I lost my Hellbug Cap. I submitted a ticket. They gave it back to both of my characters. Last time only my main had it. One day, I could not log on. I contacted live support. It took under 15 minutes to get talking to one. They got me in, AND THEY GAVE ME BOOSTS. Now, they gave me the red outfit I deserved for pre-ordering the legendary edition, instead of the camo outfit they had...along with another Hellbug Cap. Sadly, You only get one of each outfit piece, so I do not have two, but that is okay because they did that just for back up.

All that for just $150?!

[Ciannon]

All that for just $150?!

But wait... There's more!

[Valethar]

Carnac the Magnificent predicts an infraction in your future.

[Schwa]

Trion's customer support for Defiance is fantastic, as always.

Their development and content support, not up to their standards.

[Untamed Gunner]

Ya they got me my hell bug hat no problem love this game

[Adomic]

I really have to agree, so far I have only had to contact them once due to the Old Friends, Old Swords mission, in less then 30 mins my mission was pushed ahead, and now in the newest patch they will be fixing it. I am happy with Trion.

[Alechiel]

*dislike one poorly executed Trion game, get labeled as a hater*

*like a game, get labeled as a fanboy*

See ? We're on the same boat you and I.

[That guy]

They haven't helped me with sh*t!

[Myst]

Carnac the Magnificent predicts an infraction in your future.

I want that hat in game!

[Darkfyre]

*dislike one poorly executed Trion game, get labeled as a hater*

to abstract that a bit more:

dislike poor quality game; get labeled as a hater by its fanbois