
Originally Posted by
Rasczak
As a successful business owner myself, it is not the consumers' job to stand by and support the company while they fix a product to get it up to the proper specs (i.e. the major bugs squashed, pursuits working as intended, disappearing in-game items, et cetera). That burden is purely on the company, and it is their responsibility to do it as quickly as possible once they have agreed to accept payment for the product.
Unfortunately, this section of Trion is not up to the task. Their huge patch continued to leave major bugs in the game and caused yet other issues. Not long thereafter, they suffered a major character database issue that required nearly 8 hours of downtime and then a rollback. Today they released a patch, then suffered nearly 7 hours of downtime afterward across the entire North American server farm, and then once again removed a PvP map they just put back into the game the very same day--- a map, mind you, that they originally removed pre-game-launch for having issues, and therefore still did not manage to fix successfully in over the past month.
It isn't Defiance, itself, that is a bad game, it is the development team that is obviously not up to the task of running such a product. At this point, the upper management at Trion really needs to take a look at where the issues within the team lie, and make some necessary changes.