Bought this on steam and hoped to get in the beta. Getting same error Login successful but this account is not entitled to play DEFIANCE. Please contact Trion Worlds Support. By the time they solve it the beta weekend probably would have finished ...
Same, i even contacted steam a week ago about this issue due to i wanted to make sure i would get the Beta code before Beta, Also if steam don't hold what they promise then they broke their selling agreement as they promised beta access in their sales banner .. just sayingOriginally Posted by Diamondkingx
Steam should ALSO have sent you a few Beta Invite Tokens. These are separate from the pre-order and digital deluxe (if you bought that) keys. You can find the tokens by clicking on your profile name at the top of the steam applet, then selecting your "item inventory". Once you apply the token, it will add another key to the Defiance page under "CD Keys". All keys have to be applied on your actual Trion Worlds Account.
Unfortunately, even after you apply all the appropriate keys to your account, you will STILL get the "not entitled" message. The only answer is to send in an email ticket to support to try to fix it. Don't bother with live chat - I waited for over an hour in queue just to have the chat session canceled.
Those are Game Trials for the main game when it launches not beta invites just ta let you know.
Im 10th in queue, been waiting over an hour so ill let you know in like another 30min what the fix is for this.
Had the same problem as you guys. All i had to do was contact customer service through the chat function. Took no more than 3 minutes to fix it, the queue however took a bit more time.
This is how its displayed in the Steam inventory/wallet thingy.Steam Guest Pass:
Defiance Beta Access
Join a futuristic online open-world shooter where thousands of players scour a transformed Earth competing for alien technology. Create a unique character and level up with diverse customization options.
In addition, from the Beta Sticky at the top of the page:
Heck, I am not sure WHAT is going on. I wish we could get a concrete HOW-TO with regards to STEAM.If you pre-ordered Defiance from Steam your tokens will come directly from Steam.
Here is my answer from Trion Worlds:
Me: I would like to access the beta through my steam account
GM Shingala: You can't access the Beta through Steam.
GM Shingala: It is an independent client.
Me: So why is the updater available for download
GM Shingala: Preparation for launch.
They also said that after launch you will be able to play Defiance through Steam. It will launch the updater and you will be able to play without seeing the dreaded "not entitled to play DEFIANCE" message. As of right now the only way to play is through your Trion Worlds account. The email you used for that account should of got a "Beta Access Granted" email.
What could that mean I wonder?
I'll be damned I double checked and you're right. Right when they became available I swear it said Full Game Trial to use after the game launches.
**Tried to Activate the access on my account by using one of these. I was able to do so, but still get the launcher error.
Sounds like just pre-ordering on Steam alone doesn't set you up for Beta Access. So you have to input all your keys - which I didn't receive until TODAY - then wait for an email. Seems kind of sloppy, but whatever.The email you used for that account should of got a "Beta Access Granted" email.
I would recommend folks contact support regardless, so they can manually "flip the switch" for you.
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