A tiny bit off? You and I have different definitions of that I believe. Also, the assertion of the dollar amount spent was a "good-faith, I believed in what you're doing and here is proof" Type of thing. Read it as you will, yes I did jab at them, mainly due to a lack of customer service brought on by an unpolished game.
as far as the poster calling that melodramatic... Firstly, he was polite. Wrong in every sense, but polite. Reread the first paragraph and see how many tears it appeared I was shedding as I typed it. Anywho, People will take information it its written form as they like. If explained further by the author doesnt suffice well, then..I guess we cant be facebook friends![]()
If there is no limit on the number of times that a bug can occur, there should be no limit on the number of times that the company will fix it. That's just bad policy. The bug is the company's fault, not the customer's.
Not replacing a weapon they can't confirm that the player ever had is somewhat understandable, however.
Delt with that gm before s/he escalates everything to tier 2 so they font need to deal with it
Proud member of the XILED Gaming Community, XGC Underworld SGT
"Not quite Death's Merchant, but enough firepower for a small army"
Xbox NA cn Artemis Serenti
On one hand I can sympathize with you because the sheer amount of glitches and the known issues with the salvage matrix...
But on the other hand I know you're lying. Because I'm a human being of average intelligence who knows people will try to get free stuff and lie through their teeth at any given opportunity.
Au revoir, Monsieur.
If you lost what you say you lost, then why didn't it come up in your code? Sounds to me like you might have "misworded" your weapon rarity level and got burned.....just saying.
eeeeh, somewhat. This isn't a new bug. They've had time to fix it. I highly doubt the OP is trying a fast one here. If they can't fix the bug, they should at least make sure that their support network can pick up the slack. Just because they can't find it doesn't mean it never existed.
Just assuming the OP never had the weapon and therefore closing the ticket seems like a poor solution. Offering something in return would at least acknowledge that the system is potentially broken and the issue is on their end.