Nah, PTT will make the game crash when you launch it. This is a different issue.
Nah, PTT will make the game crash when you launch it. This is a different issue.
Well Monday is drawing to a close and it's been almost five days now without being able to log in and play a game I paid money for. At this point I'm not even sure I want to play the game at all. I guess everyone at Trion took a three day weekend.
Yeah, customer support wasn't very helpful. It was two hours of inane suggestions such as "unplug your modem and wait 60s" until the rep finally gave up, told me to uninstall then reinstall, and then bailed.
This is hella frustrating. I've been blowing up every Defiance Twitter account I can find with a link to this thread.
They all had their weekend off with no regard for usI'm gettin' pissed.
I'm getting the same issue too... is there any common factor? I don't have Comcast like you do Cavadus, I have Time Warner. :/
Are you using console controllers to play on the PC or do you use keybinds?
This has nothing to do with the provider, I am in the UK and getting the error, nor is it anything to do with the games settings or your controller.Originally Posted by Elysia
If you try to reinstall, the latest version of the launcher wont even down load the files, let alone get as far as trying to connect to the login servers. It was the last update to the launcher that caused the problems, I had an older version of the installer on my hard drive, and used that to try and reinstall, it managed a connection, updated the launcher to the current version and fell over gain with the same f'ing error.
Until they identify the launcher error and update the current version of the launcher on their server we are screwed.
Mankind's greatest weakness, and greatest strength, hope.
Regards HexCaliber.
I don't have any problems with the launcher and was able to uninstall and fully reinstall twice after this bug cropped up; I simply can't log into the North American server with my account.
None of my guildies can log into the NA server with my account.
I can log into the NA server just fine with their accounts.
I can log into the European server just fine with my account.
It's clearly something messed up on Trion's ends with our accounts; somewhere along the way they got corrupted.
Talked to livechat again and I've been escalated to "Tier III."
That alone will take 24-48 hours
I'll be interested to know what it is they tell you to do or how they go about fixing the issue and whether we all have to talk to livechat just to get out game's to work as well.
Have any of you guys been able to login today? I gave my account info to another guildie and though he routes through a west coast VPN he WAS able to successfully log into the NA server on my account.
I'm stuck at work at the moment but fingers crossed...
Gah, tried again and still no dice. Has anyone else tried resetting their password? I remember during launch a lot of us had trouble logging in and for some reason this fixed it.
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