The painful truth is ...

[ghost_ol3a]

i never failed this game just needs to last 4 more months. then GTA 5 drops, then this game can die out for all i care

[fmarin83]

i never failed this game just needs to last 4 more months. then GTA 5 drops, then this game can die out for all i care

Pics of the Special Edition and Collector Editions are on GameStop.com now. They went live today for pre-order.

[ghost_ol3a]

Pics of the Special Edition and Collector Editions are on GameStop.com now. They went live today for pre-order.

i pre-ordered months ago lol

[Xenosaj]

I wonder if you have ever had a real job yourself.

I am not a programmer, but I do work in the IT Field and work directly with 50-60 programmers every day. If they give me a program that doesn't work as intended, guess what it goes back to them to fix it. It will continue to go back to them until it works as it should. Until that point it doesn't see the light of day in any way shape or form. Guess what, if they continually screw up their programs on a consistent basis, they get fired, just like would happen to me if I constantly screw up my job. Letting game programmers have a pass because "they have such a difficult job" is a joke. If you constantly give game programmers a pass then your going to end up with nothing but crap for games, because they will have no reason to put in the effort to make them better or, in this case make them work freaking properly in the first place.

Yes, I have, several over the past twenty years. I get what you guys are saying, but you're still making inaccurate analogies. You say you work in the IT field; do you work at a company running servers hit by millions of users each day? Then you should know there's no way in hell that such a program can be adequately simulated in a closed offline environment, and thus no way to predict and counter each and every problem that crops up. When has there ever been any kind of online game that didn't have issues?

Look, I'm not saying don't expect Trion to fix the problems Defiance has. We bought the game, parts of it aren't working as intended, it is indeed their responsibility to try and correct them. I fully agree with that. But this attitude that way too many people seem to have of "They screwed up, fire them and never let them have a job again!" is not only unrealistic but counterproductive. If I were a game developer, and this was the reaction I was constantly bombarded with, I'd say the hell with it and never produce a game again. I'm sure that would please some of you, but what will you do when you go to play a different game and you run into the same issue, where there's problems and the developer can't get them fixed on a timetable that you're satisfied with? Draw and quarter them as well? Eventually you run off all the game developers and congratulations you've just killed the very hobby you're trying to enjoy.

[ralisti]

Yes, I have, several over the past twenty years. I get what you guys are saying, but you're still making inaccurate analogies. You say you work in the IT field; do you work at a company running servers hit by millions of users each day? Then you should know there's no way in hell that such a program can be adequately simulated in a closed offline environment, and thus no way to predict and counter each and every problem that crops up. When has there ever been any kind of online game that didn't have issues?

Look, I'm not saying don't expect Trion to fix the problems Defiance has. We bought the game, parts of it aren't working as intended, it is indeed their responsibility to try and correct them. I fully agree with that. But this attitude that way too many people seem to have of "They screwed up, fire them and never let them have a job again!" is not only unrealistic but counterproductive. If I were a game developer, and this was the reaction I was constantly bombarded with, I'd say the hell with it and never produce a game again. I'm sure that would please some of you, but what will you do when you go to play a different game and you run into the same issue, where there's problems and the developer can't get them fixed on a timetable that you're satisfied with? Draw and quarter them as well? Eventually you run off all the game developers and congratulations you've just killed the very hobby you're trying to enjoy.

I am employed by a company which has millions of people using the servers we are responsible for (major player in the Telecom industry). Do we make mistakes? Yes, they occasionally happen regardless of how much testing we do.

When they happen, everyone is on board looking for the problem, what is causing it, and what it will take to fix it. This is expected information is less than 30 minutes.

If the problem is one that can not be fixed easily, takes a long time to fix, or can not be diagnosed within 30 minutes, the servers are rolled back to the previous state before the updates. In this case, our company takes a hit and the client will want just a RCA (root cause analysis) but the problem to be resolved by at the latest the EOD (end of day) the next day.

If a team constantly makes these mistakes, then the team come under heavy inspection which usually results in management and/or members of the team being terminated.

The difference between my job and the job Trion is doing? I am held to almost immediate responsibility if I make a mistake. I can not quietly fix it, and hope the customers do not notice. I can not keep my clients in the dark about issues, and ignore their complaints when they notice.

Now tell me, why should Trion be given a free pass for constantly turning out patches with exceed greatly the projected down time, and usually introduce more issues then it fixes (if it actually fixes anything)? If my company can do it, Trion should be able to also. If not, then they need to have repercussions for failing to perform their job at a reasonable level.

EDIT: Just for note, the average lost income for 30 minutes of interrupted service for our client is > $1 million.

[Anderson]

Now tell me, why should Trion be given a free pass for constantly turning out patches with exceed greatly the projected down time, and usually introduce more issues then it fixes (if it actually fixes anything)?

I think you answered your own question:

EDIT: Just for note, the average lost income for 30 minutes of interrupted service for our client is > $1 million.

[ralisti]

I think you answered your own question:

Yeah, that was why I added that. Trion does not care about the people currently playing. They are having a rough time selling Bits, and once you buy the game they already have your money.

I just hope to see a resume from someone that says Trion on it, so I can laugh as I give my disapproval. Shoddy coding will haunt a person forever. I am sure that those already let go are learning that. Project managers in charge of a debacle like this have it ever worse.

[Anderson]

Yeah, that was why I added that. Trion does not care about the people currently playing. They are having a rough time selling Bits, and once you buy the game they already have your money.

I just hope to see a resume from someone that says Trion on it, so I can laugh as I give my disapproval. Shoddy coding will haunt a person forever. I am sure that those already let go are learning that. Project managers in charge of a debacle like this have it ever worse.

Holy crap have you ever missed the point. Let me spell it out for you:

Consequences for the customer when you screw up: Loss of millions of dollars.

Consequences for the customer when Trion screws up: mild irritation.

The stakes are way way higher. Of course you're being held to a higher standard.

[Wraieth]

i have been thinking alot about this. I think it would do a world of good if they would open a public test realm.

And allow us to test the patches and supply them with bug reports and feedback. If they cant catch the bugs and glitches then they should allow us to. Atleast it would allow them to fi it before released to live servers.

And if they worried about people staying on test servers all the time make it simple. Allow a couple weeks for testing each patch then close server off till the next one.

[Wraieth]

Holy crap have you ever missed the point. Let me spell it out for you:

Consequences for the customer when you screw up: Loss of millions of dollars.

Consequences for the customer when Trion screws up: mild irritation.

The stakes are way way higher. Of course you're being held to a higher standard.

this is whats wrong with people today. Everyone wants to just skate by with what ever they can. Instead of having alittle pride in thier work. If you going to do something do it right or dont bother.

And sure mistakes happen we all make them we are human. But if those mistakes are constant and not realy having any improvement. The n yea get rid of them and replace them with someone who will take pride.

Idk if its the generation orr just the world in general but dam people just dont have the grit in them they used to.