Being Courteous to your Customers

[crasher]

O interesting ya i wasnt logged in right away that may explain it im on EST time

I find it annoying that the forum server client wont auto-sign-me-in with consistency. I assumed it was a 24-hour cool down timer, but that's not always true either.

[cab0218]

I have a feeling this thread will be closed because its not constructive to Trion. They have been closing way too many today.

[crasher]

I have a feeling this thread will be closed because its not constructive to Trion. They have been closing way too many today.

They have time on their hands, it's 'No-Fix-the-Patches' Wednesday.

And I say that with love, respect, and humility.

[4ndreas]

No they might have messed something else up with this hotfix. It would not surprise me.

We should start calling them notfix

[ValX1369]

Well on one hand i can see why the devs are short with us..... considering the drivel they have to put up with if they even read these forums. Lets all remember. Respect is given where it is deserved and that is a two way street so maybe if we start trying to be nice they will too? i know crazy concept huh lol.

[Max Skypro]

Be professional. Have procedures, follow those procedures, every single time.

^This.

Also, once the patching is complete, it'd be nice of them to tell us. They used to do update us, but not recently.

Looking at the Dev Tracker makes me sad. Since the morning of the 25th, there's been a massive 3 posts by CMs

[ValX1369]

Also, once the patching is complete, it'd be nice of them to tell us. They used to do update us, but not recently.

Looking at the Dev Tracker makes me sad. Since the morning of the 25th, there's been a massive 3 posts by CMs

I agree with this whole heartedly.

[MacDeath]

^This.

Also, once the patching is complete, it'd be nice of them to tell us. They used to do update us, but not recently.

Looking at the Dev Tracker makes me sad. Since the morning of the 25th, there's been a massive 3 posts by CMs

Yes, imagine the nerve they have to allow their US based employees to take the US holiday off!

[Max Skypro]

Yes, imagine the nerve they have to allow their US based employees to take the US holiday off!

There was a bank holiday in the UK on Monday, didn't stop me from being at work

Anyway, ok, lets allow for the 25th, 26th and 27th (weekend and Memorial Day) 3 posts from them yesterday. 2 of them were patch notes the other was about the new Plague content. So between 5 CMs there was 3 posts, and none of those posts are interactions with the community.

I know they use other social media services. But this is the core community and they don't appear to give a crap.

[A s0t]

Dude,

Please improve the experience for this game. Sledgehammer70 is a troll, loves to come on here, drop 2 cents and runoff to his little hole under a bridge. Really losing respect for Trion, though I do enjoy the game and enjoy a lot of the people I have met playing the game. Unfortunately, if you do not respect "us" the customers, we will choose to disrespect you.

yeah but sledgehammer70 gets paid to be on the forums not you