A question about Beta access.

[AxeToMouth]

Hello community,

Like everyone else I am chomping at the bit to have a crack at playing Defiance. I signed up too late for today's stress test but was lucky enough to get one of the keys for the next one on twitch.tv's stream. To my question;

After applying the code to my 'redeem code' section, confirmation of it being sent was given. The confirmation does not specify whether or not it was accepted or not. I also have no access to any sort of download client... When can I expect these things?

Thanks all~!

[Jen]

It shows up in your account history for your trion account.

I applied mine and it shows at the top of the list, try looking there.

(Also you are not missing out on the stress test, it is exactly what it is. Servers are stressed and many are getting booted or not in at all. But hey, thats what a stress test is, to see what they need to ramp up.)

[AxeToMouth]

Yea the ONLY place that it shows I even entered it is in the 'Apply code' area. says

2013-1-12 Defiance Beta Defiance Beta Event

Nothing else in account history or anywhere else says that I have access to anything.

[CaTo]

Exactly the same here. I'd really like to know if we'll be able to play next weekend. To me, it looks like I'm registered for the Beta-Weekend, but I just can't find any download link. :/

[AxeToMouth]

i guess the one thing I can offer is that a friend tried the same access key and it said that it had "expired/had been used." He did not get the same message on the 'redeem code' screen as we did.

I think we are in, I have an open ticket pending with a very helpful dev. By tomorrow I should have a finite answer.

godspeed.

[AxeToMouth]

Yep, a quick response from a helpful dev confirms that we are in fact, in.

I understand your request and I'm happy to answer any questions you may have.

I have reviewed your account and verified the Defiance beta key that you applied. With that, the beta access should be provided to your account during our next event.

If you experience any issues during our next event, please check your account management page for a link that will require you to agree to the NDA before proceeding. Additionally, there may be additional instructions provided in the next invitation e-mail.

If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing Defiance.

AAAaaaaasee you next weekend all!

PS
Make sure to be on the right side of my boomstick.

[Myll_Erik]

If you snagged a key and applied it o your Trion account you'll be getting your invite sometime early next week.

Enjoy!

You still have time to find keys as we have all kinds of partners giving them out as well as our official twitter account - @DefianceGame.

[CaTo]

Thanks for making it clear!

[AxeToMouth]

the customer support has been great so far. Thank you for not replying with 'copy/paste' responses, impersonal customer service ruins games. For example this is awesome customer service from Trion worlds ....

Thank you for contacting us regarding Defiance.

I understand your concern but, unfortunately, we do not have any method for pre-ordering Defiance at this time.

Additionally, although it's very tempting, we can not accept your least favorite child as an offering towards your Defiance access. We might reconsider the situation should you provide your most favorite child, but I can not promise that this will be the case.

If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing Defiance.

Fan effing tastic....

Keep up the good work guys~! Can't wait to play!

[nikki48]

the customer support has been great so far. Thank you for not replying with 'copy/paste' responses, impersonal customer service ruins games. For example this is awesome customer service from Trion worlds ....



Fan effing tastic....

Keep up the good work guys~! Can't wait to play!

Too Funny!