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  1. #1
    Senior Member
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    How long does it usually take to get a response on a support ticket

    Its been over a week. How much longer should i expect to wait?

  2. #2

    funny you should ask

    im wondering the same thing since i havent heard anything on a ticket i submitted on the 5th of june lol im not to mad only because of all those problems they have been dealing with about the grouping and friends list issue the last 2 weeks

  3. #3
    Senior Member
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    It took 2 or 3 weeks for me I think you're better off calling if it's really important.

  4. #4
    Senior Member
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    2 weeks still waiting
    Female gamer - geek - programmer who no longer plays Defiance and subject to censorship
    Join active fun clan "Nuclear Rubber" message saminator with your gamertag (xbox360 eu).

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  5. #5
    Senior Member SebastianGomez's Avatar
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    Accidentally salvaged my legendary assassin auto fragger. Sent in a ticket on June 4th and still nothing.

  6. #6
    Senior Member siconyou's Avatar
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    Quote Originally Posted by SebastianGomez View Post
    Accidentally salvaged my legendary assassin auto fragger. Sent in a ticket on June 4th and still nothing.
    There going to tell you to bad , im afraid. Sorry to let ya know .

    GT siconyou
    Xbox NA
    West coast

  7. #7
    Senior Member siconyou's Avatar
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    Quote Originally Posted by dominad View Post
    2 weeks still waiting
    A red head gamer / geek / programer , where have you been my whole life. I miss you and we dont know each other. Lol

    GT siconyou
    Xbox NA
    West coast

  8. #8
    Senior Member SebastianGomez's Avatar
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    Quote Originally Posted by siconyou View Post
    There going to tell you to bad , im afraid. Sorry to let ya know .
    Hey whats up Sic, its Optimus and that is not what I wanted to hear lol other friends have done the same and gotten their items back so still got a little hope left.

  9. #9
    Senior Member siconyou's Avatar
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    Just a lil bit, not much my friend

    GT siconyou
    Xbox NA
    West coast

  10. #10
    Member hey u's Avatar
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    took like a hour for me

    depends on your problem but I had the game take my 640 bits. hour later or so and I talked to someone and got my points refunded to me. Took a bit so have some good music handy

    https://support.trionworlds.com/app/...heme/standard/

    Seemed to me like they person could bring up my in game purchases and see what was up. I did buy a package deal of like 1700 points bought 2 items had the 640 left then the game stole points. The person I talked to seemed to be able to pull up what I bought or spent and saw my left over points were gone and I got mine

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