Stop dragging you feet guys.... It's been long enough

[melkathi]

The game is great is all I ve seen all over the forums. Boosts are great. Trion is great....

I don't think we are visiting the same forum. Posts like yours are far more common than positive ones.
And I doubt I ever read anything positive about boosts.

Your maths seem odd. They are based on what you coin "average" but none of us are at Trion to have actual numbers. So more accurate would be that it is your "percieved average". The average gamer does not visit the forum. We have no way of making accurate assumptions about the average.
What could work math wise is you saying that you are a member of a clan with X members and of those Y members bought bits and all or Z% of those lost so many bits.
Regardless of how many or few people lost money, it is an issue that needs addressing and needs to be fixed. I personally wont buy any bits until I can be reasonably certain that things wont mess up. But fake statistics wont help you get support or understanding from the people who aren't already on your side - assuming of course you did not intent the thread just for people to pat eachothers back

[melkathi]

Why buy boost in the first place?

No need to buy boost to know it's a scam... I mean real "hard earned money" to have 10% more xp or scrip, seriously?
I'm still wondering how ppl can buy such thing, because if you're smart you know that it will give you nothing (working or not), for me it's just like they wrote on it "beware it's a trap!!"

Yeah, I never understood buying boosts myself either.
I play a game because I enjoy it. Everything else will come as I am (hopefully) having fun. Once the fun stops I'll stop playing anyway.

[Youkai Risu]

I don't think we are visiting the same forum. Posts like yours are far more common than positive ones.
And I doubt I ever read anything positive about boosts.

Your maths seem odd. They are based on what you coin "average" but none of us are at Trion to have actual numbers. So more accurate would be that it is your "percieved average". The average gamer does not visit the forum. We have no way of making accurate assumptions about the average.
What could work math wise is you saying that you are a member of a clan with X members and of those Y members bought bits and all or Z% of those lost so many bits.
Regardless of how many or few people lost money, it is an issue that needs addressing and needs to be fixed. I personally wont buy any bits until I can be reasonably certain that things wont mess up. But fake statistics wont help you get support or understanding from the people who aren't already on your side - assuming of course you did not intent the thread just for people to pat eachothers back

The clan numbers are correct. And I know at least 200 people that have been ripped off as well. Just ask any browncoat member about refunds from trion if you want to look into it.

[Elric1]

Don't forget that Live Chat only deals with account and technical issues now. No way to fix game related issues, missing items, bugged pursuits, the list goes on.

Almost seems like when EA took over Mythic and ruined Dark Age of Camelot. I remember them saying for months the Classic version was going to come out, and people would have been willing to play it again, but then they laid off most of the staff and well, the game truly died.

At this rate the show is going to outlast the game.

I was playing Hellgate: London when almost the EXACT same thing went down with Flagship Studios. Anyone can to venture what happened in the end? Unlike Star Wars I don't think this company got the clout to make a comeback worth a darn.

[Krupke]

What Forum are you reading? People only post they love this game? I only ever see people talking about all the things they think are wrong with the game, all the things the developers or company isn't going right, and sometimes threatening to sue. That's pretty much how all game forums work really. People mostly come to them in hopes of getting things they want added or fixed.

Buying any MMO is like accidentally picking up a tranny prostitute. Once you realize it's ****, you either take it or run away.

[Elric1]

What Forum are you reading? People only post they love this game? I only ever see people talking about all the things they think are wrong with the game, all the things the developers or company isn't going right, and sometimes threatening to sue. That's pretty much how all game forums work really. People mostly come to them in hopes of getting things they want added or fixed.

Buying any MMO is like accidentally picking up a ************ prostitute. Once you realize it's ****, you either take it or run away.

I rather say that Buying Defiance expecting anything like an MMO experience is like renting a prostitute for a hug. Just doesn't make sense... and we all did it sadly.... Got that from a friend who said buying a salad at McDonalds is like buying a prostitute for a hug. =)

[greatdividers]

So it's not just $60 bucks. Factor this in: lets say the average gamer drops $10 in bits and only gets $1 worth of that. Now factor in let's say 200-300 people fall under the average gamer category. That's $9 a person that trion pocketed from knowing the boosts didn't work since the game was released. So $9 x 300 people=$2,700.00 stolen from the average gamer. Now factor in huge clans like browncoats 2,300 members and lets say half of them drop $20-$50 worth of bits and only received maybe $10 worth or less each player. That's roughly $40 stolen from each player.

So that's 1,150 people x $40 =$46,000.00! Now do the math even factoring in only average gamer (probably more than actually a few thousand) and clans (actually around 200,000-300,000) that's $48,700.00 stolen from the gaming community purchased under the technical terms item not as described since most clan boosts were not working since day one and trion knew that.

the average person buying bits gets 10% of what they paid for? every second person drops $20-50 on bits? "stolen'?

*******'s a helluva drug

[Indra Echo]

The game is great is all I ve seen all over the forums. Boosts are great. Trion is great....

snipped...

Ok I know you're complaining about all this stuff, but...

Here's the thing. And please if you are not going to read my whole post, do not comment on just one section of it in order to tell me I'm just a Trion fanboy. I'm actually trying to explain something people do not understand.

Once again, those that bought the stuff were the ones and the only ones that should have been contacting Trion-they may only be able to claim a loss if the boost they bought was not working for everyone it was supposed to be working for when it was supposed to be in effect.

And since I read your post, I'd appreciate if for once someone from your clan would read this. I'm not saying they didn't lose boosts, I am saying that all of us made it incredibly difficult for it to be known who lost what.

Say your clan has 1 week's worth of clan boosts in effect and you buy a clan boost. The boosts stop working today with 1 week of boosts left plus that 1 day you bought. Say the boosts stop working for everyone in the clan. Who is owed money back? In this example, what has happened is that people in your shoes complained. But the boost you bought is not even in effect yet, so you are not owed money back. If in one week the boosts are not working (so your boost is not working) then and only then are you owed money. And only if you personally didn't get the boost (even a clan one) and if you can prove that no one in your clan got the boost as well. This is the problem.

Clan boosts are bought in order to boost your stuff as well as your clan's stuff. But, for all you know some people in your clan might actually be benefitting from the boost. If anyone is, then the boost did work-it didn't work well, but it did work. If you have a clan of 500 people and you paid for a boost that should be in effect, but 20 people tell you it isn't working-do you know for a fact that it is not working for anyone in your clan? Do you have a way to even check that and to be sure people are telling the truth?

I say all this because it's often the case in my clan (a big clan too) that some people will say the clan boosts aren't working, and they are for me or vice versa.

And then how do you assess what money is owed if some people don't get the boosts and if you think because some people didn't, there is money owed. On xbox a boost costs what, let's say $1. That boost is maybe intended to go out to 1000 people or more or less. And say 20 people say they didn't get the boost (it's possible a lot more didn't but most people still don't speak up even in clans) and most people that speak up say they didn't get it for part of the time they were online. How much of that $1 is Trion supposed to return to the buyer of the boost? In this case $1 for 1000 people with 20 people saying they didn't get the boost for the whole 24 hours it was in effect amounts to the buyer being owed $.00005. Now, sure this has happened more than once. So let's say every boost that was bought has a percentage of players that didn't get the clan boost. Prove that but if those boosts were bought by individual buyers then the amount of money owed is still extremely small.

The only sure time you are owed money and can be paid back is if you bought a clan boost and no one in your clan ever got the boost during the whole 24 hour period that the boost was in effect or if you bought a group boost and the group did not get the boost-far easier to judge than a whole clan, or if you bought a personal boost and you did not get that boost for the 24 hour period it was in effect. If they give you money back for an intermittent loss of a boost then you probably should be thinking of it as them going the extra mile because they didn't have to.

I'm not saying this is ok or right, or that boosts weren't lost, but it's a more complicated issue than you think it is. The buyer must beware, and be aware of what they're buying, who it's for, and just how much of what they bought actually was received. And they must be sure that the boost they bought was supposed to be in effect when boosts weren't working.

[Indra Echo]

the average person buying bits gets 10% of what they paid for? every second person drops $20-50 on bits? "stolen'?

*******'s a helluva drug

It's because most people have no idea at what point they actually lost what they paid for. People buy a boost and if in the same day boosts stop working, they immediately think they are owed money. But the boost they bought (clan boosts mostly) might not be in effect for weeks. People have consistently tried to tell others this (I have) and the one group that keeps complaining about this issue is just not reading or understanding what people are saying. Just because you bought a boost and boosts aren't working at some point during a day, that does not mean you are owed money. Keep track of when a boost you bought should be in effect.

And the OP has no facts or proof to support this assertion.

If I buy clan boosts today, I have to wait for weeks for my boosts to be in effect. Until then, I'm owed nothing and if all clan boosts stop working now but they start working when my boosts take effect, I'm still owed nothing.

[Myll_Erik]

If any of you (or anyone) has ever lost bits - our Customer Service team is there to assist you. We want all of you to get the bits that you have paid for - https://support.trionworlds.com/